We've just discovered our car is a Cat N and we weren't told. What are our rights?

While selling our car, we discovered it was a Cat N by doing an HPI check. We bought it on 19/09/2019 and the check showed it was a Cat N write off on 19/04/2019. The seller didn't tell us and it was not...

The air con doesn't work on my newly-bought, approved used car. Is the dealer liable to repair it?

I recently bought an Audi Q7 approved used from an Audi dealer. It was delivered to me in Kent at the end of March. I had no need to really use the air conditioning at the time, but in the recent weather...

What's the future for classic car owners amidst the move to electric?

Being in a position to indulge myself, I'm thinking of buying a classic car with a view to using it as a daily runner on short runs with the occasional long run. With the move toward electric vehicles...

How would I know the ABS pump in my car was broken?

How do I confirm that I need to replace the ABS pump in my Mazda MX-5?

My car has suffered premature alternator failure. The carmaker won't help with the £1100 bill, so what now?

The alternator on my 2017 Honda Civic has gone after only 33,000 miles, which suggests the parts was not fit for purpose or faulty. The dealer has contacted Honda but they are offering no assistance. The...

Should my extended warranty cover an air con issue?

This weekend, I found the air conditioning in my 2016 Honda had failed. I took it to the Honda service centre today and they found a failure in one of the seals. I have an extended warranty so the replacement...

My car is entirely unusable for months due to a part stock shortage. What can I do?

I have a 2015 BMW 7 Series. My garage has diagnosed a faulty column control module and there are no stocks in the UK or Germany. I've been advised that it may be several months until one becomes available....

Are there any all-electric estates that are big enough to take a dog in the back?

I don't seem able to find an all-electric estate car (not an SUV because of loading height) with 450 litres (roughly) behind the back seat to take a large dog and 0-60mph in no more than 8 seconds. Any...

The clutch has stopped working in a car we bought 4 months ago. Do we have any rights against the dealer?

My stepson bought a 2013 vehicle with approx. 40,000 miles on the clock four months ago. The clutch has now failed. The dealer claims wear and tear. Do we have any rights in this case? The repair has been...

Can you suggest a car that can be used as van?

I'm looking for a replacement for my Vauxhall Meriva, which I mostly use as a van with the back seats down. Could you recommend any cars that would be suitable, preferably with a flat load bay with the...

Can I use an independent garage for my car's first service?

I have a Kia Rio GT Line, which is due for its first service. I would like to hear your thoughts on whether I should go to the main dealer, which is quite a long way from my house, or my local garage (just...

Will a hybrid car that's been sat around for months have battery issues in the future?

I'm on the lookout for a car and saw a good 2-year old (April 2019) Lexus RX L with 2500 miles on it. Surprisingly, it had done 2300 miles in the first 6 months and almost nothing since then in the last...

Is the cover of the Toyota/Lexus Relax warranty better or worse than an extended warranty?

I purchased a brand new Lexus NX on 17 March 2021, which includes a three-year warranty. I also purchased an extended warranty with the offer to buy the fourth year warranty and receive the fifth year...

Do I need to disconnect a car battery before charging it?

You've previously advised readers to disconnect batteries before charging them, in order to avoid damage to the electrics. However, I have, on a number of occasions, connected an old trickle charger to...

Our new car keeps getting delayed. What can we do?

In February, we purchased a new Range Rover Evoque from a dealer and outlined that we needed a car by June 18th as our current company car would be going back and this new order was our personal replacement....

Can you recommend an efficient small car?

I have a SEAT Ibiza, which I love and thought was environmentally friendly but now I need to change it as I mostly make long journeys between Nottingham and just inside the north circular in London. I...

What type of gearbox is the EAT8?

What type of gearbox is the EAT8?

Cam belt change on Skoda Fabia 1.2 TSI - do I need to change the water pump?

My daughter has just been quoted £500 by the main dealer for a timing belt change. When she asked if this included water pump, they told her that isn’t necessary as this is not driven by the timing belt....

Does the 2021 Toyota Aygo come with an immobiliser?

Can you tell me if the 2021 Toyota Aygo comes with an immobiliser fitted as standard?

What are the best electric cars for towing?

I am planning to replace my Land Rover Freelander 2 with a pure electric car. The car must have a towbar. I can't find any current pure electric models that allow this. Will this be the case in the future?

How do I register my UK car in Spain?

I am a British citizen who lives in Spain for part of the year. However, due to the pandemic, I am unable to travel home with my car. I am trying to register it in Spain to comply with local laws. But...

My Emergency Brake Assist triggered for no reason. Should I have to pay £150 to have the issue investigated?

My 2018 Nissan Qashqai (13,000 miles, out of warranty on 28 March 2021), recently set off the EBS warning light and warning chime when on a clear road with no obstructions near. The brake snatched momentarily...