Why am I still waiting for a second key for my new Toyota?

I bought a Toyota C-HR brand new from a main Toyota dealership in January 2023. At the time, they were only issuing one car key fob due to the chip shortage on all new cars at the time. I am still being...

Are manufacturers trying to make people buy base models?

Like many others I am now into a nine-month wait for a new car with no idea of delivery date. I do not believe that it can only be the higher spec cars that have delivery problems as the lower spec cars...

My order has been cancelled, what are my rights?

In November 2021 I signed a contract with a leasing company and finance company to lease a brand new factory order car. The car was due to be delivered in March of this year. However, due to the semiconductor...

Long wait times on Citroen C5 X - is this normal?

I visited a Citroen dealer to ask about the new C5 X and was told build dates were showing around June 2022 followed by at least 14 weeks wait for delivery. Does it really take 14 weeks from factory build...

Long delivery times for Cupra Formentor - is this reasonable?

We originally ordered the Cupra Formentor 190bhp in April 2021, changed the order in May to a 2 litre 190bhp, which was originally not available. Cupra then deleted the electric tailgate from the specification...

What is the lead time for new Citroen Berlingo M?

Back in the spring I ordered a new Citroen Berlingo M (standard wheelbase) in XTR trim with the 130PS petrol engine and automatic gearbox, intending to finance on a PCP scheme. The car was highly specced...

My new car isn't available with sat nav due to the chip shortage. Should I still buy it?

The new Dacia Sandero Comfort model is now being made without a satnav or wireless Apple CarPlay. This was different to the car I ordered. Dacia says that they are having supplier difficulties due to the...

A dealer is offering no incentives to buy a new car with them. Is this common right now?

I recently went to a local dealership to inquire/buy a Jaguar XE-S. I was taken through the Jaguar online 'Build your car' and shown the final cost. When I asked about incentives to buy at that dealership...

My car is entirely unusable for months due to a part stock shortage. What can I do?

I have a 2015 BMW 7 Series. My garage has diagnosed a faulty column control module and there are no stocks in the UK or Germany. I've been advised that it may be several months until one becomes available....

Our new car keeps getting delayed. What can we do?

In February, we purchased a new Range Rover Evoque from a dealer and outlined that we needed a car by June 18th as our current company car would be going back and this new order was our personal replacement....