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Long delivery times for Cupra Formentor - is this reasonable?
We originally ordered the Cupra Formentor 190bhp in April 2021, changed the order in May to a 2 litre 190bhp, which was originally not available. Cupra then deleted the electric tailgate from the specification but added it as an option in August. This we selected but apparently it needed to be re-ordered as such. The estimated delivery was the end of February 2022, we were recently given a build week 10. This has now been delayed to the seventh week which is very disappointing. This seems rather longer than some estimates I have seen for other cars including those which are said to be the longest. Does this seem reasonable to you or are we being penalised because we require all the bits and pieces including a sunroof? I would add that the dealership is being reasonably generous to us regarding costs and I am happy with them. Originally I believed you really liked the Formentor and hopefully this still applies.
Many thanks. Take care
David Greenhill
Many thanks. Take care
David Greenhill
Asked on 14 December 2021 by Michael David Greenhill
Answered by
Andrew Brady
We rate the Formentor highly. Unfortunately, like most new cars, it's being delayed by the global microchip shortage. This'll be beyond Cupra's control to an extent – it'll be trying to reduce waiting times by offering the car without chip-hungry technology (like the electric tailgate). If you want to hold out for such tech, there's not a lot you can do but playing the waiting game. Indications suggest delays could continue well into 2022.
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