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• Mercedes C220 cdi Coupe - Bought 2nd hand car with "valid MOT" "Drives like new" - LIES!! 21 Jun 2010 (Forum)
  £5k for this car so I am keen to know what my rights are as a consumer. Should he have sold me a car in this state... and by claiming he didn't know about these faults meant that he is not liable. And if the MOT guys claim that the car was fine when they did the MOT 6 weeks ago, should I suspect
• Worn brakes on car just bought 22 Apr 2007 (Forum)
  imagine. I pointed out to the seller, the finance man referred to by daughter as the slimy pink fluffy dice , that he could not deny buyers their rights under Sale Of Goods Acts, and he became rather evasive. That was when they bought it., though without extra hundreds of pounds worth of warranty
• Citroen C4 1.4 (54 Reg) 25 Sep 2005 (Forum)
  My query is more to do with my consumer rights than mechanical matters. I have a petrol Citroen C4 1.4 which I bought brand new 7 months ago. In the last fortnight the car has developed a "flat spot" when changing from 1st to 2nd and 2nd to 3rd (the car jumps very violently and usually cuts out
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  Faulty used car - can I demand a refund? 8 Sep 2013 (Ask HJ)
  Last year I bought a Volkswagen Polo from an authorised dealer. The car was an ex-demonstrator and had just 7000 miles on the clock. Over the past few...
• Smart ForFour Softouch 1.3 2005 - Buying a Used Car 120miles Away - Fault Repair 17 Aug 2022 (Forum)
  Hello I'm considering buying a car from a dealer 120miles away & have some concerns.  If a fault appears within the consumer rights 2015 timescale, who would be responsible for the cost of transporting the car back to the supplying dealer? I have to confess, I am
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  Is it normal for the pipe from the expansion tank to the turbo in my 2012 Ford Focus to shatter? 2 Feb 2017 (Ask HJ)
  I own a 2012 Ford Focus 1.0 Ecoboost engine. The pipe from the expansion tank to the turbo has shattered and caused my engine to blow up. Is this normal?
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  Sold a car privately with a dubious MOT - where do I stand? 26 Nov 2020 (Ask HJ)
  I bought a classic 1990s car from a dealer for £1000 back in January. It was MOT'd in September this year and went straight through, but with an advisory...
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  Can I reject my rattling new VW? 8 Aug 2012 (Ask HJ)
  I bought a brand new VW Golf in Lincoln, but at the time of supply it had no less than 5 faults that I could identify (scratched radio, loose cables in...
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  Should I return this used Volkswagen Golf to the garage I bought it from, following lots of problems? 9 Aug 2011 (Ask HJ)
  I bought a 2002 MkIV Volkswagen Golf 1.6 16v from a garage in Clacton for £1990 in June. When I bought the car, there were a few things I requested the...
• Honda Africa Twin crf1000 - Honda Africa Twin im rejecting 4 Apr 2023 (Forum)
  weeks fault diagnosed as the same fault, and the fix is wash out the tank and completely renew the fuel system. At this I point I put a notice into Honda finance, as this is a PCP bike that I want to reject it under section 9,24 of the consumers rights act 2015. I have already given Honda
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  Scirocco 1.4 TSI engine fault - should Volkswagen replace FOC? 30 Nov 2016 (Ask HJ)
  I am looking for some advice. My 1.4 TSI petrol Scirocco has an engine issue. The issue is with low compression in cylinder one, a further check has identified...
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  A car supermarket sold me a car with defective tyres - and won't pay for replacements? 10 Aug 2018 (Ask HJ)
  I purchased a car from a car supermarket and over the first week of driving observed that there was an excessive vibration present a motorway speeds. I...
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  My Skoda Superb on a four-year PCP is faulty - should I reject it in case it can't be fixed? 20 Mar 2018 (Ask HJ)
  I took out a four-year PCP on a Skoda Superb in October 2017. I quickly realised there was an issue with the gearbox, particularly when changing between...
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  A dealer manually cleared fault codes from a faulty car I purchased - does he now have to accept my refund request? 6 Jan 2018 (Ask HJ)
  I purchased a 2007 Citroen C4 Picasso on December 1 2017. I quickly found the car would judder, hesitate on pulling away and cut out on me. I informed...
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  New Mercedes-Benz GLC broken down three times - what should we do? 8 Jun 2017 (Ask HJ)
  We bought a new GLC in early 2016. In July last year the fuel pump failed and the car stopped suddenly on a busy A road. In September the air suspension...
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  Jaguar XF has developed rust - what should I do? 9 May 2016 (Ask HJ)
  My 2010 Jaguar XF has developed rust bubbling on the boot lid. Unfortinatly I was unable to get it to my local dealer until last week, which is outside...
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  Can I sue my local Volvo dealer after my engine blew? 10 Aug 2013 (Ask HJ)
  Some time ago an oil warning light showed intermittently on the dash of my Volvo. I took it immediately to my local Volvo dealer (where my car has been...
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  Problem with RS4 bought from main dealer 11 May 2013 (Ask HJ)
  I bought an Audi RS4 from Leicester Audi in March 2012. I quickly noticed an intermittent juddering from the brakes so contacted the dealer. They told...
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  Why didn't this Peugeot dealer tell me that my Peugeot 207 had previously had a gearbox repair? 15 Dec 2012 (Ask HJ)
  I bought my 2008 Peugeot 207 from Scott Darrington at Charters, Aldershot in August 2011 with a year's warranty. Two weeks after the warranty expired (Aug...
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  Why won't my used car warranty cover suspension failure on my Citroen C4 Grand Picasso? 10 Sep 2011 (Ask HJ)
  In May of this year I purchased a 2007 Citroen C4 Grand Picasso from a Lexus dealer in the north-west for £8800, financed by Lexus. Included in the price...