Showing results in  Forum [Show all channels]

Sort by: Relevance | Newest first | Oldest first

• Can I have my money back please? 28 Oct 2001 (Forum)
  for a full refund on the grounds that the car was never of satisfactory quality under basic consumer rights. He's reluctant to take the car back (presumably because he'll find it difficult to shift) and says that he'll only refund me the current trade value, not the amount I originally paid back in June. He
• Warranty Woes 27 Oct 2006 (Forum)
  Dear Motorist, I am unhappy with Ford Motor Company regarding the repair of a common fault on the current Mondeo range, namely rear suspension / sub frame bushes, which come loose and cause a disturbing knocking noise from the rear of the car. I exercised my consumer rights and brought the car
• Seat Ibiza 2018 (18) - Seat - Approved used under Warranty - Rejection ? 2 Aug 2019 (Forum)
  outstanding issues that haven't been fixed (electronics inside) plus the Stop Start hasn't been functioning since the last Dealership (same Franchise) repair.   Noting that Consumer Law (2015) states three ways a vehicle can be returned: The one Im interested in is "Final right
• All - Mis-Diagnoses 8 Dec 2012 (Forum)
  of having to find more to replace the real culpret - an entertainment unit. Invariably I am told that their diagnosicts is fool-proof and the parts were not replaced in vein, but common sense tells one otherwise. Am I within my rights to insist on the return of these old good components, failing
• Suzuki Swift - Dealer liability for ongoing gearbox issues 12 Jun 2022 (Forum)
  this week when my gearbox has gone again, it's as though 1st and 2nd don't exist. I'm wondering in anybody knows if I have any legal recourse against the dealer? I read that under the Consumer Rights Act, they should repair and issue found in 6 months, and that their repair should fix
• 2010 Golf 6 spd dsg - Used car previous fault 18 Jan 2019 (Forum)
  wife. Unfortunately the issue has only worsened, and he decided, rightly in my view, that he was rejecting the car under the consumer rights act 2015 as it was less than 30 days old, and informed the dealer of this via email and phone-call. I am driving the car back to the dealer
• BMW X3 - MOT History indicates incorrect milage 17 Aug 2017 (Forum)
  thinking this would fall under either consumer rights act (car not as described?) or someone mentioned unfair trading as the info is misleading.. So the question is , what impact does this have on the value of the car? Can I reject the car completely (minus a fair wear+tear?) or do I need to accept
• BMW 1 Series (2005 - 2009) - What questions to ask when buying a used car?? 18 Mar 2013 (Forum)
  on a roll!) Ok, so what helpful questions should I be asking about the car before I make the decision to purchase or not? This will be very helpful for me to ensure I make a good purchase for a well looked after car and I am in a good position regarding consumer rights (I will be voice
• Mercedes Sprinter Van 218 - Repairs after Warranty Has Expired 8 May 2011 (Forum)
  motor fitted at a cost of £500. What I'd like to know is if I have any consumer rights because I reported this fault before the warranty was up and the garage and able to find it, but it was obvious it was still there.
• Help! Kerb weight VW Passat 26 May 2005 (Forum)
  as 1566kgs and with the 85% rule made it not a suitable car to pull my previous load. Getting to the point where do I stand under the consumer rights act if VW UK confirm the above as I stand to loose a packet if I need to change my car to a suitable vehicle. Yes you have probably guessed it?s a caravan 
• Problem Polo Repurchased 24 Aug 2004 (Forum)
  to a solicitor through my home contents insurance - an idea I picked up on here and threatened legal action against the retailer under the Sale of Goods Act 1979 and the Sale and Supply of Goods to Consumers Regulations 2002. They seemed to realise their responsibilities and I'm pleased to say that we settled
• BMW 318i 2006 - Fuel Leak on Used Car - What Do I Do? 9 Sep 2019 (Forum)
  Hello all. Hoping somebody might have an idea as consumer rights helplines are closed for the weekend. On 20th July I bought a 2006 BMW 318i with 85k for £2650 from a used car dealer. At the time of purchase he wrote 6 month warranty at the top of the invoice & gave me
• Jaguar F type - any good lawyers specialising in car miss selling? 20 Jul 2016 (Forum)
  knowing this before they advertised it!! I am based in Hull and legal action is pending but wondered if anyone has any positive feedback with any specific solicitors that have clearly dealt with the consumers rights act etc. Ultimately I think that it is an open and shut case as can prove he knew about
• madza 6 2011 - Sumpstrainer failure, 19 Mar 2015 (Forum)
  consumer rights.  The garage do not want to know , stating the guarantee is expired.  However, we did nothing wrong.  The garage offered 4,000 for car, and suggested we buy another car over a five year repayment package.  I am not interested.  My car would have been fully paid
• Driving test rules? 5 Jan 2015 (Forum)
  of tuition to find out what I didn't know. This was expensive, time consuming and the tutors were awful. It turned out that there were only a few minor things that I didn't know and it was a waste of time and money. There was at least one qusetion I asked where the instructor couldn't even give me a straight
• Hyundai Santa Fe - Chances in small claims court 12 May 2012 (Forum)
  the Hyundai network of dealerships to get the car serviced Hyundai are not willing to offer any help towards the repair. They have said the gearbox will need to be replaced and this will cost £2850 inc. Is this something I could take under the consumers rights act as I am sure a automatic
• Renault Clio II - Compensation/Repair 7 Mar 2011 (Forum)
  it and the instrument cluster  needs to be replaced at a cost of £389.57.  I have called the garage and explained that from the information i have found (CAB/Consumer Direct) that up to 6 months after buyer i have the option to have the car repaid (which i want).  They have said that they could
• Toyota Camry - Toyota Camry '95 Drivers Elec. Window problem. 27 Jul 2010 (Forum)
  for just regulator (fitted). the regulator part itself was £42 or thereabouts inc VAT.  Can't find sight nor sound of any Camrys in local breakers, or motorfactors stocking said bit/s, so was wondering if the prices quoted sounded about right for the job, and also if the motors
• what I should have done New lexusIS 11 Feb 2006 (Forum)
  advise Lexus at once. Advise them that if extensive repair work will be required to rectify the faults you reserve the right to reject the car. 4. Don't be fobbed off with any old date to fix the faults..the dealers know that the longer you have the car the weaker your ability to reject
• Homes being lost to home tax liens 18 Dec 2020 (Forum)
  lien could be filed against the property by the local government and, if unpaid for long enough, the home can be foreclosed on. It doesn't even take much; a recent report by the National Consumer Law Center found some people are being evicted from their houses, regardless of being current