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Recent experience, and several others I have read about recently, shows me that electronic diagnistics is not always accurate or reliable and you end up paying for expensive electronic units that are not needed.
A long standing problem led to several visits to the main dealer who diagnosed 3 faults before cured, paying out hundreds each time, and only after insisting on dealing direct with the electical technician was the problem solved.
Expensive electronic components were replaced each time, none of which were returned to me, before the fault was isolated.
The car on each occasion was left without limit of time as it was of no use to us with the fault present.
No offer was made to revert back to the old good parts, or even find them - it was obvious there was no attempt made to keep them or test them off the vehicle.
I am now out several hundred pounds on top of having to find more to replace the real culpret - an entertainment unit.
Invariably I am told that their diagnosicts is fool-proof and the parts were not replaced in vein, but common sense tells one otherwise.
Am I within my rights to insist on the return of these old good components, failing which I receive some form of compensation?
I am considering court action as I feel the onus is on the dealership to prove the parts replaced were defective, to return them or to come up with the evidence or a refund?
I think I should let a judge decide, am I in the right or not?
I think mis-diagnosis on modern cars is a real consumer problem, as I think many parts are being replaced unnecessarily - it's only in cases such as mine, were the real problem still exists after replacement , and the fault is intermitent, that you find this out.
Opinions please.
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