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  Minor damage - repair or leave it? 18 Feb 2016 (Ask HJ)
  Yesterday I discovered some minor damage to the rear door of my Mazda 3 (purchased three months ago). I don't know how or when it happened. It's quite...
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  traders responsibility 19 Dec 2015 (Ask HJ)
  3 weeks ago I bought a 2011 C Class from an independent trader, the car was advertised as having 18" AMG alloy Wheels. Because of last weeks snow storms...
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  Misrepresented service history 17 Dec 2015 (Ask HJ)
  I bought a two year old Jeep Grand Cherokee from a Jeep dealer. It was advertised as having a full service history but after I received the documentation...
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  PAS rack failure 5 Sep 2015 (Ask HJ)
  August 2014 I purchased 58 plate Mondeo 2.0L TDCI 43.000 miles Plus a years warranty from a Nissan Dealer. At point of sale there was a new PS pump to...
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  Media system issues on a Jaguar 10 Jun 2015 (Ask HJ)
  I bought this as a used Jag Management car in 2014, it is a 2013 model so still under warranty, has done 26000 miles FSH. I had a problem with the Media...
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  What's wrong with my Hyundai ix35? 5 Mar 2015 (Ask HJ)
  I have a 2012 Hyundai ix35 1.7 diesel, which is under a finance agreement. The vehicle frequently goes into limp mode, exclusively under acceleration such...
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  Out of warranty Kuga fault - Shouldn't Ford pay for repairs? 20 Feb 2015 (Ask HJ)
  We bought a new Ford Kuga diesel in December 2009. The windscreen has not been glued correctly causing the electrics to blow. The bill was £1200 to dry...
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  When am I legally obliged to reject a car? 8 Feb 2015 (Ask HJ)
  Three months ago we bought a Ford S-Max. Within a week it developed an intermittent 'engine malfunction' warning and our local garage did a diagnostic...
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  Fiat 500 will not pull away on hills 14 Jan 2015 (Ask HJ)
  Our 2014 Fiat 500C will not pull away on hills, without heavy revving. The dealer has taken the car in three times, but the problem hasn’t been fixed....
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  Clutch failure after 6 weeks - should the dealer pay for repairs? 25 Oct 2014 (Ask HJ)
  I bought my daughter a used Vauxhall Corsa (2009l) eight weeks ago. This week it broke down with a clutch problem, which we consequently discovered was...
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  Can I reject a car over missing service history? 17 Oct 2013 (Ask HJ)
  I bought a 2010 Range Rover a few weeks ago from a dealer who had just obtained the car. At the time the service log was missing, but I was told it was...
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  Should the dealer replace a failed lambda sensor in the Porsche Boxster I bought three weeks ago? 12 Oct 2013 (Ask HJ)
  Three weeks ago I purchased a 2002 78,000 mile Porsche Boxster 3.2 S from an independent dealer, after first having had the car inspected by Peter Morgan...
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  Can I take my warranty insurer to court over their refusal to pay a claim? 5 Oct 2013 (Ask HJ)
  I am in dispute with a warranty insurer. In July 2011, I bought a warranty from this firm at the same time as I bought a secondhand car from a motor trader...
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  Bought a used car from a dealer, but it keeps braking down - can I demand a refund? 19 Sep 2013 (Ask HJ)
  We brought a 2001 Volkswagen Polo two months ago from a dealer. After one month it broke down with a clutch problem, we informed the dealer and he said...
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  Salesman failed to inform me about impending £500 service – what can I do? 12 Sep 2013 (Ask HJ)
  I bought a used 2009 Volkswagen Golf a few months ago. The salesman who sold me the car failed to mention that, when the car turns four years old, it will...
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  Can we ask for a replacement for our Skoda Citigo due to a faulty gearbox? 7 Sep 2013 (Ask HJ)
  We bought a new Skoda Citigo last September from a Skoda dealer. From the first day until now we have a serious problem engaging first and reverse gears....
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  Who is responsible for a bad repair - the RAC or the garage they nominated? 7 Sep 2013 (Ask HJ)
  I recently had to call out the RAC for a breakdown (snapped clutch cable), which could not be repaired at the roadside. As I was local to where I lived,...
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  Mini Cooper gearbox issues - can I ask BMW Mini for compensation 26 Jul 2013 (Ask HJ)
  My 2008 Mini Cooper developed a gearbox whine a few weeks ago and I took it in to the local dealer for diagnostics, where they found a faulty gearbox...
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  Problems with recently bought used car 4 Jul 2013 (Ask HJ)
  Four months ago I bought a used 2005 Vauxhall Zafira, with 44,000 miles on the clock from a used car dealer for £4000. It has been rarely used since I...
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  I bought a duff second hand car. Can I get a refund? 25 Nov 2012 (Ask HJ)
  Eight weeks ago, I bought a secondhand car for £2500. After I drove away, I had various problems: Broken reverse light Brake light out Front fog light...