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3 Series misfiring 8 Jul 2012 (Ask HJ)
I have owned this car since February 2012, local BMW dealership investigated intermittent engine misfire in February and advised loose coil pack, but a... -
Neglected facts/safety issue from main dealer purchase 29 Sep 2011 (Ask HJ)
On the 15/09/2011 I purchased a 57' Nissan X Trail (New Shape) from the main dealer, Cooperative Group, 200 miles from where I live. Before purchase I... -
Water pump seized after six days 24 Jun 2011 (Ask HJ)
I have just bought a Vectra from a dealer, the dealer provided it with a third party warranty covering up to £500 parts and labour. Within 6 days of... -
Warranty from small dealer? 9 May 2011 (Ask HJ)
My stepson recently purchased a 2007 Ford Focus that had been advertised on eBay by a private dealer (trading from home, but with trade plates, VAT registered... -
Touareg valve chest problem 28 Mar 2011 (Ask HJ)
I have a Volkswagen Touareg on an 05 plate, which I bought three-months-old from Volkswagen dealer. All the servicing had been done by VW but the last... -
Timing belt snapped on first journey 18 Mar 2011 (Ask HJ)
I purchased a Volvo C70 convertible on 25th March from a Birmingham car dealer that stocks over 50 cars. The timing belt snapped on the way home between... -
I bought a 2004 Audi A4 with a gearbox fault two weeks ago - should the dealer repair the gearbox? 11 Jun 2010 (Ask HJ)
I bought a 2004 Audi A4 1.8t Avant S Line with 75,000 on the clock from a dealer in Doncaster. I paid £8500 which included six months' tax. After a couple... -
VW Polo specification changes 21 Jan 2010 (Ask HJ)
My wife ordered a new Polo 1.4SE DSG on 15 June 2010 against a specification/price list dated 1 April 2010 and brochure 1 March 2010. We collected the... -
Braken butty 11 Apr 2009 (Ask HJ)
I would much appreciate your advice. I bought a 2003 BMW E46 M3 from a Honda dealership a few weeks ago. A "safety check", including a brake inspection,... -
I found out my vehicle is older than I was told - is this a case of mis-selling? 29 Jun 2018 (Ask HJ)
I purchased a Range Rover Evoque in March 2017 from a main dealer. The salesman said it was first registered in November 2016. The warranty was three years... -
Ford Fiesta ST clutch failure 21 Sep 2016 (Ask HJ)
I bought a new Ford Fiesta ST in March ago. Last week the car was losing power. I called the AA and was told that the clutch was slipping. The car was... -
A car I bought has been off the road for a month having warranty work carried out - can I ask for a new warranty? 7 Aug 2019 (Ask HJ)
I recently bought a car with a three-month warranty. After purchase, a number of defects came to light. The dealer from whom I bought the car agreed to... -
Advice on claiming costs from a Main Dealer for serious problem with a used car 6 Oct 2012 (Ask HJ)
On 13 July purchased 2006 Hyundai Santa fe from local Hyundai main dealer for £12500 described as 1 owner 43241 miles with 12 month warranty. 0n 28 August... -
Problem with trade sale car 21 Mar 2011 (Ask HJ)
Three weeks ago we bought a Renault Espace (2.2dci Privilege Y plate with 102,000 on the clock) from a trader working from home who advertised on Auto... -
Our fusebox caught on fire - do we have any recourse as we've only owned it five months? 21 Sep 2017 (Ask HJ)
We've owned a 2013 Volkswagen Passat for the past five months. This morning, while my wife was driving to work, she heard a crackle and thought it was... -
I bought a used car that broke down after three days - am I entitled to a refund? 6 Feb 2019 (Ask HJ)
I’ve just purchased a second-hand car from a garage that has broken down and is displaying engine malfunctions within three days of purchase. I called... -
My used Porsche Boxster 987 has a serious leak - should the dealer contribute to the repair costs? 19 Mar 2017 (Ask HJ)
After four months of ownership, I've just discovered that my Porsche Boxster 987 S has a permanently sodden carpet behind the front passenger seat (which... -
Skoda Citigo has hidden accident history - what are my rights? 3 Oct 2016 (Ask HJ)
I bought a three-year-old Skoda Citigo from a dealer eight weeks ago. Recently, it went into a local Skoda dealer for some minor recall work. However,... -
Vauxhall Insignia engine seizure - what are my rights? 25 Jul 2016 (Ask HJ)
I bought a 2010 Vauxhall Insignia 2.0 CDTI in March and took out a service plan with the dealer, who has serviced the vehicle since then. The vehicle had... -
Discovered my Audi A5 quattro is front-wheel drive - what are my rights? 1 May 2016 (Ask HJ)
I bought a Audi A5 TDI quattro two years ago. A few weeks ago - while getting some new tyres fitted - I was told that my car is front-wheel drive and not...
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