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Touareg valve chest problem
I have a Volkswagen Touareg on an 05 plate, which I bought three-months-old from Volkswagen dealer.
All the servicing had been done by VW but the last one was done at my local garage.
There's a downshift problem from fifth to fourth. Apparently it's a valve chest problem, which is known by Volkswagen, they have issued a bulletin.
Volkswagen don't want to foot the bill, or even least part of it, because the car is 5 years old! It is also only 43,860 miles.
Who would expect to change a gear box or part of it when it's covered less than 44K miles? Particularly when the car was such a high price!
Do I have any means to make them pay, given that Volkswagen has issued a bulletin regarding this fault and the car hasn't got a high mileage?
All the servicing had been done by VW but the last one was done at my local garage.
There's a downshift problem from fifth to fourth. Apparently it's a valve chest problem, which is known by Volkswagen, they have issued a bulletin.
Volkswagen don't want to foot the bill, or even least part of it, because the car is 5 years old! It is also only 43,860 miles.
Who would expect to change a gear box or part of it when it's covered less than 44K miles? Particularly when the car was such a high price!
Do I have any means to make them pay, given that Volkswagen has issued a bulletin regarding this fault and the car hasn't got a high mileage?
Asked on 28 March 2011 by cmerlin
Answered by
Honest John
In theory you can make the dealer who sold it to you pay, not VW, under the Supreme Court ruling Clegg v Olle Anderson (trading as Nordic Marine) 2003, or take the car back and refund your money. See: www.honestjohn.co.uk/faq/consumer-rights/
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
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