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My damaged car was written off and scrapped without my permission - what can I do? 15 Dec 2010 (Ask HJ)
My Volvo S60 was recently involved in two accidents within a space of a month, both times involving my 28-year-old son, who is a qualified driver and on... -
Rental arithmetic 22 May 2010 (Ask HJ)
My local Vauxhall Main Dealer recommended me to buy a 2007/57 reg Meriva Design 1.4 saying it had been one of their fleet cars. The logbook did not show... -
Non-stop Golf 21 Nov 2009 (Ask HJ)
My daughter purchased from a VW dealer an 06 plate Golf 1.6 FSI That was still under warranty. The warranty expired in June this year. The car has been... -
Labouring the points 30 May 2009 (Ask HJ)
With hundreds of thousands miles behind me, happily accident-free, I reckon I generally know when I am driving at a safe speed for the conditions and,... -
What causes my Vauxhall Zafira to blow a fuse? 22 Jan 2023 (Ask HJ)
My 2011 Vauxhall Zafira keeps blowing a fuse. The engine cuts out when the fuse blows and the starter motor won't turn over to restart the engine until... -
Is it normal for charging point companies to take money even if the charge didn't work? 14 Dec 2020 (Ask HJ)
I've just taken delivery of my replacement company car, a Skoda Superb 1.4 IV. I had a long trip to make so pulled into a motorway service station. I downloaded... -
How much AdBlue will my car use? 22 Apr 2019 (Ask HJ)
I have recently bought a BMW X2 20d which has an AdBlue system. Can you tell me the average consumption rate I might expect to get for this AdBlue (the... -
I bought a car that had been tampered with to pass the MoT - what are my rights? 9 Aug 2018 (Ask HJ)
Last year I purchased a car that subsequently failed its MoT on emissions due to various failed sensors which were being hidden by an EML light that had... -
I had 20+ years of No Claims Discount - so why have I lost all my NCD after two recent accidents? 8 Jun 2018 (Ask HJ)
I've been driving for 21 years and never had an accident until this year. I had 21 years of no claims discount, but it wasn't protected. This year I had... -
Should I get diesel, petrol or hybrid for my next car? 13 Sep 2017 (Ask HJ)
I currently own a 2015 Renault Kadjar 1.5 diesel. We bought the car due to its ability to carry large loads, comfort on long journeys and fuel economy.... -
Daughter was involved in a no-fault accident - is a notification only or no-fault claim best? 1 Sep 2017 (Ask HJ)
Someone has reversed into my daughter's car while she was stationary in car park. It caused £300 of damage to her car. We have notified her insurer, who... -
Insuring my second car is proving expensive - do you have any advice? 22 Mar 2017 (Ask HJ)
I'm comprehensively insured as the sole owner and driver of a 2005 Jaguar S-Type. I'm 77 years of age and have maximum protected no-claims. I fancy some... -
Does my BMW 3 Series have a serious suspension fault? 25 Nov 2016 (Ask HJ)
I own a 2013 BMW 3 Series GT with M Sport upgrade. Current mileage is 14,600. Last week a BMW main dealer gave it its first MoT. The rear tyres had worn... -
Buying a used Peugeot 308 SW - petrol or diesel? 17 Nov 2016 (Ask HJ)
I'm considering buying a second hand Peugeot 308 SW (2014/2015 model). I drive 500 miles a week to work and back on A roads. Whilst diesels do better mpg,... -
Why does my Vauxhall Viva use so much oil? 20 Oct 2016 (Ask HJ)
I have a Vauxhall Viva (2015 model) which I have owned from new. Within seven months of ownership, the oil light came on after 8900 miles. I was told the... -
Fiesta or Yaris - which one do you recommend? 10 Dec 2015 (Ask HJ)
I am looking at buying the Ford Fiesta 1.6 Zetec Powershift 105PS with Fordsync Bluetooth USB and rear parking sensors - the ford dealership want £9,995... -
Faulty air con - should the dealer pay for the repairs? 16 Jul 2014 (Ask HJ)
I own a 2007 SEAT Leon, which I have had since new. The car has covered 82,000 miles and has a full service history. The air con was working at 78,000... -
Need a used seven seater - what do you recommend> 13 Jan 2014 (Ask HJ)
I need some advice on buying a new second hand car. We are a family of six, with two adults and four children under the age of 10. We have looked at the... -
Audi A7 or Golf GTI? 21 Oct 2013 (Ask HJ)
I am in the market for an up market executive car. I really like the Audi A7 and used values for low mileage example are within our £35,000 budget. The... -
Turbo failure whilst towing a caravan - who should pay for the repairs? 6 Oct 2013 (Ask HJ)
I purchased a used 2006 Kia Sorento 2006 a few months ago. The car cost £10,995 from a Kia dealer and had 70,000 miles on the clock. We took out a HP agreement...
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