What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks
Faulty air con - should the dealer pay for the repairs?
I own a 2007 SEAT Leon, which I have had since new. The car has covered 82,000 miles and has a full service history.
The air con was working at 78,000 miles when I took the car to a SEAT garage for a big service. The garage changed the air con high pressure sensor to stop a "squeak". However, I found the air con not to work shortly after the service. I took the car back to garage, but they were unable to fix it.
I took the car to another other local SEAT garage for a second opinion and diagnosis. Within two hours they diagnosed a failed air con compressor and charged me for their time.
SEAT UK customer services were initially helpful however, they have decided not to offer any goodwill after all. Estimate to replace compressor including labour is £800.
1. I am disappointed. Might there be another way to approach SEAT?
2. Is there an alternative option? Air con helps clear misted windows however would a dashboard heater help avoid misting in winter by heating the windscreen quickly?
The air con was working at 78,000 miles when I took the car to a SEAT garage for a big service. The garage changed the air con high pressure sensor to stop a "squeak". However, I found the air con not to work shortly after the service. I took the car back to garage, but they were unable to fix it.
I took the car to another other local SEAT garage for a second opinion and diagnosis. Within two hours they diagnosed a failed air con compressor and charged me for their time.
SEAT UK customer services were initially helpful however, they have decided not to offer any goodwill after all. Estimate to replace compressor including labour is £800.
1. I am disappointed. Might there be another way to approach SEAT?
2. Is there an alternative option? Air con helps clear misted windows however would a dashboard heater help avoid misting in winter by heating the windscreen quickly?
Asked on 16 July 2014 by lewisanderson42
Answered by
Honest John
1. No. The car is seven years old.
2. Yes. Go to an a/c specialsist: www.honestjohn.co.uk/faq/air-conditioning/
2. Yes. Go to an a/c specialsist: www.honestjohn.co.uk/faq/air-conditioning/
Looking for a garage you can trust? Honest John's Good Garage Guide has thousands of reader recommended garages, plus how-to guides and tips on servicing.
The Good Garage GuideSimilar questions
My local Volkswagen dealer diagnosed and recommended replacing the air con condenser on my 62 plate Polo. Thinking that excessive, I accepted a quote from an air con specialist for £400 and having replaced...
We purchased a used 2008 model Honda Civic from a main dealer five months ago. Yesterday, the air con stopped functioning (had tested and left on for periods over the winter) so the question is, do we...
I bought my 2008 CRV 2.0 Automatic as an approved used car from a Honda dealership in 2011. Recently my air con stopped working. Upon taking it to get the air re-gassed, I was advised the compressor was...
Related models
.jpg?width=115&height=75&rmode=crop)
Stylish design. Excellent road manners. Roomy and well-equipped cabin. An easy car to live with and enjoy. Superb value. FR models are the best.
![2019 SEAT Leon 1.5 TSI EVO SE Dynamic [EZ] 5dr](http://images.honestjohn.co.uk/imagecache/url/crop/90x60/https/cdn.uk.prod.group-mobility-trader.com/images/cas/8397067301225205e8f92481ee5ea68d/977c32b06cc5e71eb17876d795eae69b.jpg)
.jpg)
