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  My leased MPV is being repaired under warranty but its replacement is too small - what can I do? 7 Jan 2019 (Ask HJ)
  I have a leased Citroen Picasso under warranty being financed by PSA Finance. It has been back three times to the dealer for various repairs, currently...
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  Can I claim against a dealer who sold me a car without disclaiming it had been in an accident? 5 Feb 2017 (Ask HJ)
  I bought a car from a Mercedes-Benz dealership and have since found out that it was involved in an accident. The accident resulted in £1500 damage (a new...
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  Discovered my car has a hidden accident history - what should I do? 2 Sep 2016 (Ask HJ)
  I purchased a Lexus GS 450h from a main dealer about three years ago. The wings are now going rusty and Lexus have said this is due to inconsistent paint...
• Mitsubishi L200 - New L200 Barbarian - rejecting under consumer act 29 Apr 2016 (Forum)
  regulated so I cannot complain to FOS. They have pointed me towards the Finance and Leasing association but I am unsure if this is the right next step. My limit understanding is I want to reject the vehicle as not being fit for purpose under the consumer goods act. Who do I turn to help enforce
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  What repair can I expect from the dealer? 16 Feb 2013 (Ask HJ)
  Our 06 SEAT Alhambra had faults when we bought it in May 2011 (it had not been fully checked) and has had constant faults since. It is now out of warranty...
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  Should I reject a used car that has been awaiting repair for three weeks? 17 May 2023 (Ask HJ)
  I purchased a used car from a dealer in November and from day one it has had a recurring intermittent fault, causing the car to enter limp mode. The...
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  Waiting three months for NV200 warranty repair - what are my rights? 16 Nov 2016 (Ask HJ)
  My Nissan NV200 van developed a fault in August 2016 and was returned to my local dealer for repair under warranty. Since then I’ve called them numerous...
• Advice on Small Claims Process 5 Oct 2021 (Forum)
  to request a repair/refund under the Consumer Rights Act (recorded delivery), and all I've had in response is intimidation attempts or just ignoring letters. I'm at the point where I'm about to start a small claims process but before doing this I thought it would be a good idea to seek advice from people
• Vauxhall Antara - Bought used car without warranty - Advice please 5 Aug 2020 (Forum)
  and the part comes at a cost, it's an expensive fix. Can anybody advise on where I stand as a consumer and if I have a right to return the vehicle? I've got it booked in on Friday for a check over at a local garage. Should I wait until I get their verdict before contacting the dealership, or is it best
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  My van broke a day out of the three-month warranty - does the dealer have to repair it? 11 Oct 2017 (Ask HJ)
  My van broke the day after the three-month warranty ran out and the dealer won't fix it. What do I do?
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  Can I reject an unsatisfactory vehicle after six months? 8 Mar 2017 (Ask HJ)
  Can a HPI car bought brand new be rejected on grounds of unsatisfactory quality alone or does it have to be unsatisfactory quality and not fit for purpose?...
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  Vauxhall Lifetime Warranty - why doesn't it cover broken springs? 27 Sep 2016 (Ask HJ)
  I have a Zafira Tourer with Vauxhall's Lifetime Warranty. The car is less than four years old, with 39k miles on the clock. However, when a broken spring...
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  Can I reject my used car? 17 Feb 2015 (Ask HJ)
  I bought a 2002 Toyota Corolla last week from a trader. The engine warning light came on in the first 10 miles and my local garage says there is a problem...
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  Head gasket gone - should the dealer pay for repairs? 21 Jun 2014 (Ask HJ)
  I bought a used Ford Fusion from a dealer 12 months ago. Last week the head gasket went and the car now needs a new engine. The car was bought with 11,000...
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  Dealer won't repair faulty car - what can I do? 13 Feb 2014 (Ask HJ)
  I purchased a 2010 Nissan Qashqai 12 weeks ago. Recently the power steering broke and the dealer has said the connector on the main harness broke, which...
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  DMF failure after 4 weeks - who should pay for repairs? 6 Dec 2013 (Ask HJ)
  I bought a used Mazda 3 a few weeks ago from a Hyundai dealership - it was apart exchange. I have found out today from my (heroic) mechanic that the dual...
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  Failed clutch - garage denies liability 18 Nov 2013 (Ask HJ)
  My local garage fitted some new clutch parts to my Volkswagen Passat. However, after just four months, the clutch failed. The garage has told me it’s a...
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  Bought privately, but car has £2000 fault - where do I stand? 12 Jul 2013 (Ask HJ)
  I bought a 2010 Volkswagen Fox last week, privately. I have since had a diagnostic test done by Volkswagen and the results show that cylinder three...
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  Is a dealer who sells a faulty car responsible for the repair, even if the car is out of warranty? 29 Aug 2011 (Ask HJ)
  I am sure that I have read in your column that if a fault which was present when the car was purchased, despite being just out of warranty, and the fault...
• Toyota Carina E (1992 - 1997) - 92 2.0 Engine performance 9 Feb 2008 (Forum)
  Hi I have a Toyota Carina 1992 it?s a 2.0 L petrol engine and it?s Automatic. The Car has a small problem the car starts and drive all right but when you go on the Motorway or a high way it doesn?t pull all right, the engine revs up. but I can see the engine struggles to pull in the motorway