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Failed clutch - garage denies liability

My local garage fitted some new clutch parts to my Volkswagen Passat. However, after just four months, the clutch failed. The garage has told me it’s a warranty issue with the parts supplier and denies any liability, but I’m pretty sure they’re liable. Can you help?

Asked on 18 November 2013 by Jessica229

Answered by Honest John

The garage is liable. Law here: www.honestjohn.co.uk/faq/consumer-rights/

Tags: clutch failure legal and consumer advice technical issues

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