Dealer won't repair faulty car - what can I do? | Ask Honest John

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Dealer won't repair faulty car - what can I do?

I purchased a 2010 Nissan Qashqai 12 weeks ago. Recently the power steering broke and the dealer has said the connector on the main harness broke, which they have they have silicone. However, they won’t replace the item as it’ll cost £1200. What should I do?

Asked on 13 February 2014 by jude31

Answered by Honest John

The dealer you bought the car from is responsible for making a permanent repair or for giving you your deposit back and undoing the finance. Law here: www.honestjohn.co.uk/faq/consumer-rights/

Tags: legal and consumer advice technical issues

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