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  Buyerfuel 26 Sep 2009 (Ask HJ)
  I have recently returned from a holiday in France and found that many filling stations (especially Shell and Elf) are now selling Sans Plomb 95 - E10 fuel...
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  Dies sulk 26 Sep 2009 (Ask HJ)
  My 1.8 TDCi Mondeo (fuelled with Shell V Power diesel) is only returning an average fuel economy of 41mpg. The car has done just over 1,000 miles. Is this...
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  Ramp consumerism 25 Apr 2009 (Ask HJ)
  My wife and I are in our 80s. She is partially disabled and uses an electric scooter for mobility. Our automatic Honda Jazz has served us very well for...
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  Something nissing 7 Mar 2009 (Ask HJ)
  I own a 2004/54 Nissan Micra, which has done 13,500 miles and was chosen as a retirement car. I thought being English/Japanese it would be reliable, but...
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  Faulty thermostat on Citroen C3 26 Sep 2013 (Ask HJ)
  I'm having a problem with the temperature gauge on my Citroen C3 - it keeps going into the red and setting an alarm off. I have replaced the temp sensor...
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  auto gearbox choice 23 Jun 2016 (Ask HJ)
  I briefly owned a 2009 VW Passat Estate – the 2.0L (138 bhp? TDi Highline version), with the DSG gearbox. Pulling out of a side road or entering a traffic...
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  I want a small/medium SUV as a company car but I would like the BIK to be £4000 maximum per year - what do you suggest? 29 Jan 2017 (Ask HJ)
  I want a small to medium SUV as a company car but I would like the benefit in kind to be no more than £4000 per year. My mileage is approximately 15,000...
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  Vauxhall Meriva rattling noise from engine 9 Sep 2016 (Ask HJ)
  I have a 2011 Vauxhall Meriva 1.3 diesel. When driving I get a serious rattling sound from the engine. It is a tinney sound like loose tappets or timing...
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  What action would you take 1 May 2013 (Ask HJ)
  I purchased a new Bentley Continental GTC in July 2010. The car suffered numerous problems from the off, initially with fuel pump problems, various electrical...
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  Kuga rant 22 Dec 2012 (Ask HJ)
  12 months ago I purchased a 12-month old Ford Kuga 2.0TDCI 163 SUV. This was a replacement for a LandRover Discovery Td5 auto and in general I am very...
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  Why are new cars sold with misleading fuel economy figures, like my new Ford Focus EcoBoost? 17 Nov 2012 (Ask HJ)
  I would like to warn any of your readers wishing to save money on fuel that the new Ford 1.0 EcoBoost engine is not the way to go. I recently bought the...
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  Why does my new Toyota RAV4 return such poor fuel economy? 6 Sep 2012 (Ask HJ)
  I read with interest your comment about fuel economy and that no car will match the published figures. I bought a RAV4 (our third) in December 2011 from...
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  I put unleaded into my diesel BMW by mistake - should I have it flushed? 11 Mar 2012 (Ask HJ)
  I drive a BMW 320d. As an ex-Shell employee I always look out for V-Power Diesel as I like its performance and cleanliness. For several months Shell have...
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  Can we return our Nissan Juke for failing to achieve its quoted mpg? 21 Jan 2012 (Ask HJ)
  My wife has just purchased a new Nissan Juke automatic 4-wheel drive from Charles Hurst, as her health dictates an automatic. Nissan states combined fuel...
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  Poor fuel consumption - how do I improve? 2 Nov 2011 (Ask HJ)
  From your info the "real" mpg of the i10 is well below claims. My new i10 1.2 achieves 42 mpg on open rural roads, few stops but short (flat) journeys...
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  Why won't our insurance company provide a courtesy car whilst our Peugeot 407 is repaired? 11 Jul 2011 (Ask HJ)
  I had a fire in my Peugeot 407 which is now 13 months old. We bought it in February 2011 from the garage secondhand. We have a warranty that still has...
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  I 3 Apr 2011 (Ask HJ)
  I have owned a 1996 Peugeot 406 2.0-litre petrol 16v LX from new and for the last year it has had an intermittent fault. It had covered 165,000 trouble...
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  On the level 19 Jun 2010 (Ask HJ)
  My daughter has a Mazda 6TS2, purchased in April 2008. It has just been in to the local Mazda main dealer have a few faults fixed under warranty one door...
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  My car judders when accelerating - could this be down to previous misfuelling? 19 Jan 2018 (Ask HJ)
  On odd occasions my 2013 BMW X1 suffers the judders as I accelerate through the gears. As if it doesn't know whether to go on - but you can easily just...
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  Do the 'economy' tyre pressure settings on my Vauxhall Insignia help with mpg and will they affect tyre wear? 5 Jan 2013 (Ask HJ)
  I recently bought a secondhand 2009 Insignia 2.0 CDTI SE to replace my 2001 Toyota Avensis 1.8 VVTI. I hoped to improve fuel economy with my change in...