Why isn't air conditioning maintenance included in my Volkswagen service package?

I purchased a Volkswagen Passat CC two years ago. Volkswagen has contacted me to remind me of the second year service, which is now due. They also said that my aircon was due for a service at a special...

Do car cigarette lighter sockets work when the engine is switched off?

I purchased a cigarette socket phone charger for my 2006 Volkswagen Polo. When plugging the charger into the socket in the dashboard console, with the engine switched off, the charger would not work. Once...

Is the post-2011 Volkswagen Passat a reliable car?

I have noted owner’s comments about the 2005-11 Volkswagen Passat reliability problems. There seem to be very few about the post-2011 model and I am wondering if you have any feedback as to whether or...

Which small car capable of carrying golf clubs to replace our Megane?

My wife's car is 2004 Renault Megane Coupe Cabrio in excellent condition with 30,000 miles on the clock. We wish to trade it in for a smaller cheap-to-run car about three years old. The car should be auto,...

Recommendation from Caffyns, Eastbourne for repairing my Volkswagen Golf.

I purchased a MkVI Volkswagen Golf from Caffyns, Eastbourne three years ago and they have serviced it ever since. They have always been courteous, efficient and very helpful. After the car came out of...

Buying a Passat replacement

I am about to replace my V Reg 1.9 TDI Volkswagen Passat, which has 250k on the clock. I have always liked the solidity of a Volkswagen. An estate would be good and I have £3-3.5K to spend. What are my...

Carrying bulbs in France when our car has Xenons.

We're off to France in a few weeks & we are required to carry a kit of replacement bulbs with us. This is all well & good except our Mk5 Golf has Xenon headlights - so how do we accommodate the need for...

What do you think of the automatic gearboxes in the B-Class, A3 and Golf?

My shortlist of new cars is down to three: Mercedes-Benz B-Class, Audi A3 and Volkswagen Golf, all with automatic gearboxes. I am aware of your reviews that rate highly the latter two, but I also see a...

Will the Touran's gearing improve the fuel economy over the SEAT Altea?

My present company car is due for renewal later this and I am restricted to a diesel only selection. I currently drive a 2010 SEAT Altea XL with a 1.6TDI 105 5-gear Ecomotiv engine. My next vehicle is...

Which car do you recommend for a disabled driver with easy access and good performance?

I have just had the lower half of my left leg removed and will have to learn to adapt to life with a disability. It also means disposing of my Jaguar XF Premium Luxury Auto diesel with 1200 miles on the...