Unsightly wheel weights on new Qashqai

My husband recently purchased a new Nissan Qashqai Ntec+. The car was registered by the dealer prior to being seen and when he went to collect the car he found 13 wheel weights on both front wheels. We...

New car has broken down after 7 miles - should I reject it?

This morning I collected my new BMW. I drove the car for 7 miles when I was unable to change gears or disengage the gear. I managed to drive the car back to the dealership, who are now removing the gearbox....

Where do I stand having been charged for 'free' extras?

My partner and I bought a new Dacia recently from a major dealer and were given (not offered) 'free' paint protection. We were not told what this was. I initially thought it was an insurance product but...

Incorrect parking charge notice - should I ignore it?

I have received a parking charge notice from a private firm, which states that I was parked in a restricted area in Nottingham last Saturday. This is an error because neither my car nor myself were in...

Faulty used Range Rover - am I entitled to a refund?

I have bought Range Rover Sport (2009) from a car dealer. Within one day of owning the car, the "brake pad light" and "engine maintenance light" came on. I went back to the dealer and they diagnosed that...

Is it illegal to put blue lights on your vehicle?

I’ve noticed that lots of cars, vans and lorries are displaying bright blue lights. Often this is quite concerning especially at night if the vehicle moving through trees it then looks like an emergency...

Jeep Cherokee recall has disabled my towbar - what are my options?

I recently took my Jeep Cherokee to the dealer for its safety recall and, after the inspection, a cross-car beam had to be fitted. To do this Jeep have removed the towbar and told me that the vehicle cannot...

Panoramic sunroof damaged in accident, but insurers won't pay

My 2009 Fiat Grande Punto was hit in a rear end collision. The car has a panoramic sunroof, which was fully opened at the time of the shunt. Prior to the incident it worked perfectly. Immediately after...

Rusty Ford C-Max - should I have any redress?

I bought a 2006 Ford focus C-MAX from a main dealer in 2007. In 2008, rust bubbles appeared under the paintwork and the dealer sent me to its paint shop, who found out by measuring the paint thickness...

Van damaged by contaminated fuel -can I sue

Last week I filled my Mercedes-Benz Vito van, but 24 hours later the entire injection system was destroyed, with repair cost amounting to £4500. The dealer who carried out the repair confirmed that the...