We bought an electric car but it doesn't have the range that was promised - can we reject it?

My niece traded in a diesel 2013 Audi A1 for £6600 against a 2015 Nissan Leaf on PCP a week ago. This was on the basis that the Leaf would perform at least 70 to 80 miles driving. The car is supplied through...

Can I reject my approved used car because of a coolant leak?

I bought an approved used Mercedes-Benz C-Class (2016 model) several months ago from a Mercedes-Benz main dealer. It appears the car is losing coolant which was verified by a different Mercedes-Benz dealer....

I recently bought a faulty Volvo V50 - the dealer won't respond to me, so how can I reject the car?

I bought 2009 Volvo V50 on 11 November and it went to my Volvo garage for a service on 21 November. Pre-service showed numerous faults, some serious. I have contacted the trader asking for my money back...

Our Volkswagen Passat caught fire because of electrical issues - can we reject it?

I wrote to you a few weeks ago about a fuse box fire in our 2013 Volkswagen Passat, which we have owned for almost six months now. We got our car back from the dealer on 19 October and everything thing...

I bought a car that I was unaware had previously been rejected as faulty - and it's now faulty again. What do I do?

I recently purchased a 2008 Lexus IS 250 from a dealer. It has a fault that has been diagnosed as faulty VVTI controllers (cam gears). The dealer is rejecting my claim that the car was faulty when he sold...

Can I reject a car based on misleading claims about the number of previous owners?

I bought a car from a dealer that didn't have the V5. I used a V62 to register and tax the car. The advert showed two previous owners, but I've now found out that it's had three previous keepers (all individuals,...

The dealer is refusing to accept my rejection of a faulty car - what do I do?

I brought a Skoda Yeti from a Skoda main dealer four months ago for £7000. I've been on maternity leave and only drove the car small journeys (only done 1500 miles). I recently went back to work via the...

Is there a time limit on rejecting a new car?

Is there a time limit on rejecting a new car as unfit for purpose?

My car has had two new engines and now has more problems - can I reject it?

I have owned a Ford Focus Ecoboost for the last three years and it has had two new engines. It has now gone back to garage with the same problem. Ford is now saying it is the water pump, but the symptoms...

My Citroen C4 Picasso has previously been repaired - can I reject the car because the dealer didn't tell me?

I took delivery of a Citroen C4 Picasso about six weeks ago from a recognised Citroen dealer. After having cleaned it several times I've become aware of extensive damage repair. I was made aware that it...