A dealership sold us a Nissan Leaf. We didn't have many requirements beyond the basic spec (Acenta 30kw) but did specifically ask prior to order to have the ability to plug into a car charger at a specific location that I visit for work (for free), a photo of all the equipment was sent to the dealership and they confirmed it would work. After purchase it transpired that even with the different adaptors provided, the car could not be charged at this location. The dealership have refused to accept any liability for this. They had the option during the sale to have given us a vehicle with a type two charge point that would have worked without question. They did not. In the meantime Nissan have told us that the only option we had to rectify the situation (an adaptor) cannot be used as it would cause a thermal induction. Should we bother pursuing a complaint through the Ombudsman on this issue. It will probably amount to several hundred pounds after the three years PCP period.