Audi won't repair A4 under warranty due to modified ECU - what can I do?

I have an 18 month old Audi A4 2.0 TFSI with 13,000 miles on the clock. Recently the engine lost compression so I took it to a local Audi dealer and they assured me they’d fix it under warranty. A few...

Dealer gone bankrupt - Who is responsible for out of warranty claim?

The EGR valve is playing up on my SEAT Ibiza, which is one month out of warranty at 21,000 miles. Unfortunately the supplying dealer has gone into liquidation (shortly after I bought it) and I have no...

Buying a ex-hire van - is the manufacturer's warranty still valid?

I'm buying an ex-hire Citroen van (from Germany) is the manufacturer's warranty still valid?

Should I pay for a worn steering part after 38k miles?

After 38,000 miles and 3.5 years my Toyota dealer has had to replace the "Top intermediate shaft" on my Prius because of knocking from the steering (cost of £181 parts and £90 labour). I spoke to their...

MINI power steering pump failure - Should the dealer pay?

The power steering pump (PSP) has failed on my wife's 2004 MINI. I understand that this is a common problem and my local dealer has refused to offer any goodwill payment as the work was carried out by...

Ford refusing to replace engine under warranty

Two months ago my car broke down and needed to be towed home by the RAC. My local Ford dealer diagnosed the problem as a blown spark plug which had disintegrated and damaged the forth cylinder, requiring...

Gearbox failed after 32k miles - what should I do?

I have owned a 2009 Vauxhall Insignia 1.8 Exclusiv (petrol) from new and have always had it serviced and MoT'd at my local dealership from where I bought the car. The car has covered 32,500 miles and I...

DMF failure after 4 weeks - who should pay for repairs?

I bought a used Mazda 3 a few weeks ago from a Hyundai dealership - it was apart exchange. I have found out today from my (heroic) mechanic that the dual mass flywheel is breaking and due to the severity...

Can a dealer offer limited warranty?

I'm buying a 2006 Discovery 3 which has done 106,000 miles. The car looks fantastic and well cared for., but the dealer is offering a six month warranty, restricted to a £500 claim at any one time. If...

Faulty baring - wear and tear or warranty issue?

Recently, the nearside front hub nut on my two year old Hyundai i10 started to work itself loose. I only noticed it when I tracked it down to a non-engine related noise. After jacking the car up I found...