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Gearbox failed after 32k miles - what should I do?

I have owned a 2009 Vauxhall Insignia 1.8 Exclusiv (petrol) from new and have always had it serviced and MoT'd at my local dealership from where I bought the car. The car has covered 32,500 miles and I have recently been told it needs a new gearbox.

Vauxhall has offered to cover 70 per cent of the £2700 costs, but I feel that this is a fault that shouldn't have developed. Can you offer me any advice on how to proceed? Is the offer fair in your opinion?

Asked on 9 December 2013 by PPG007

Answered by Honest John
Yes, I think 70 per cent is fair for what is now a 4-5 year old car.

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