I unknowingly bought a damaged used car from a dealer. What are my rights?

I bought a used car from a dealer one week ago and it's come to light that the vehicle has been in a crash and repaired poorly. The rear nearside door and rear quarter panel, plus the bonnet, has been...

A garage broke my car to the tune of £800, but say they aren't liable. Is that true?

My local garage snapped my crank bolt today whilst attempting to replace the cambelt and waterpump. They said it was fitted too tightly, probably from day of assembly. To fix things they have quoted around...

Dealer didn't tell me my car had been repaired after a serious accident. Can I demand a refund?

Eight weeks ago, I traded my car in for a 2017 Honda Jazz. I've just noticed that the paint on the front wing looks slightly different than the rest of the car. On closer inspection I also found a strip...

A used car I bought three months ago broke down. Is the dealer responsible?

I brought Jaguar XE secondhand from a dealer in December 2019. After three months, the car suddenly stopped while driving and failed to start. A local garage diagnosed that the engine and turbo need to...

Am I owed a refund after repeated issues with my new car?

I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were very sorry - blah blah blah. Day 2: a very bad...

My new car has rust marks on it. Should the dealer fix this issue?

I just bought a new Volkswagen Golf. I polished the car as it felt slightly gritty on parts of the roof. When working on the roof, I saw some rust marks on the driver's side side where the roof meets the...

Can a trader sell a car as 'spares or repairs' to avoid liability if something goes wrong?

I'm interested in a car I have seen advertised in a classified ad on eBay by a trader. They advise that the vehicle is a "Part exchange to clear and, like all our part exchange to clear, vehicle is being...

How do I reject a faulty car on finance?

My new car has broken down three times in less than 12,000 miles/six months with the same fault each time. I have the car on personal contract hire. How do I reject the vehicle as I find it unacceptable?

My car needs £16,000 worth of repairs for a water-damaged engine - am I liable?

I purchased a 2018 BMW X6 with a full service history and warranty until 25 October 2020. It has 22,500 miles on the clock. 140 miles into a journey, a regular clunking sound came from the engine. The...

Can we reject a car if it's dripping oil?

My daughter purchased a 17-plate Fiat 500 five months ago. It started dripping oil yesterday. When checking the oil level, she found white foam. She's a key worker and needs transport. Can she reject the...