I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were very sorry - blah blah blah. Day 2: a very bad noise and vibration at motorway speeds. I contacted the dealership again, but can’t get looked at for three weeks with no other option given. They replaced a misshaped part and sent me on my way. I got to motorway speeds again and the same noise and vibration persisted. I spend the rest of the day discussing with the dealership what they were going to do. A week later they email me to tell me that the wheel bearing needed replacing and a the taillight, which was picked up by me on the test drive before buying the car.

I’m clearly not happy with how the car has been serviced and prepared by the dealership and have lost all faith in the car. I’ve asked for the car to be taken back and a full refund given but they have refused. Instead, I’ve been offered one month payment. I expected top level service from a premium brand and got the equivalent experience you get from a back street chop shop. I have repeatedly asked the sales manager and head of business to refund me. What are my consumer rights?