A driver hit my car and left no details - how can I get the CCTV footage from the car park operator?

My car was damaged in a car park by a third party, who failed to report the incident. The car park operator requested I report the incident to the transport police in order for them to review and release...

Can I challenge a Category N write off after a car fire?

My car was recently the victim of an arson attack, the insurance company have informed me it's a category N write off. Can you explain what this means and what my rights are because I believe the vehicle...

Does my car need to be insured even if I'm not driving it?

Since deciding to sell my car the insurance has run out. Should I reinsure it for a couple of months while I sell it?

Our cars were damaged by a roof fitter, can we use our insurer even if it wasn't a road traffic accident?

Our next door neighbour had a roofer installing fibre glass in their roof during, which resulted in both our cars being covered in fibre glass and resin. The roofer admitted liability and said he wanted...

Does mileage have an effect on the value of written off cars?

I own a 2003 Vauxhall Astra. It's silver, manual with a mileage of 160,000. It;s just been written off and I need to agree its value with the insurers. I've noted a number of comparables for sale around...

A pedestrian was knocked over by my car at 10mph - why has my premium increased although neither of us claimed?

Back in September 2017 I was involved in a collision. I was in a 20mph area, in slow moving traffic (so doing around 10mph) when a young pedestrian walked out from behind a stationary bus without warning....

My insurance was cancelled because I transferred to a private number plate - what should I do?

I bought and insured a Range Rover on 16 April 2018. I advised my insurance company that once I received the new logbook for the car, I would transfer a personalised registration number onto the car. They...

Is it possible for someone without car insurance to test drive a car I'm selling?

I want to sell my car, but the person who wants to buy it does not have car insurance. What should I do?

Can I challenge an incorrect write off category?

Can I challenge a Category S write off? My Renault Kangoo was rear-ended at about 3mph and sustained no chassis damage. The bodyshop said it was Category N, but four weeks after the car was inspected,...

If I have an accident in a company car, does it affect my own car insurance?

I have been asked by my employer to drive their company vehicles. If I were to have an accident while driving a company vehicle, would this affect my personal car insurance?