Car removal by public utility company

We returned from a two week holiday to find our car missing. We told the police and they recorded it as stolen. An hour later they phoned to say the electric company had moved it for emergency work. The...

Ford Kuga engine failure - what are my rights?

My five year old Ford Kuga with 48,000 miles on the clock requires a new engine. Ford doesn't think this is unreasonable and refuses to pay for the repairs. It has been serviced according to the manufacturer's...

Can I reject a used car over a lack of parking sensors?

I have bought an 11 month old BMW 1 Series from a main dealer. It was advertised as having front and rear parking sensors, but when I got home I discovered that the front sensors were missing. I have...

Can I reject a car over a scratched windscreen?

I have just collected our used (2012) Audi A3 from an approved dealer. On the drive home we noticed that the windscreen is severely scratched in several places, which we didn't notice on the test drive....

Our car has hidden accident history - what are our rights?

We recently bought a 2013 Volvo XC70 D4 for £24,580 from a main dealer. After collecting the car we found a faulty fuel gauge and the car went to our local Volvo dealer for a warranty repair. However,...

Faulty 300C Touring - what should I say to the dealer?

My son bought a Chrysler 300C Touring five months ago with 30,000 miles on the clock, one owner and full service history. It broke down last weekend with a failed swirl motor and broken turbo pipe and...

Skoda power steering failure - shouldn't the dealer pay for the repairs?

I've recently had the PAS red-warning light appear on the dash of my 2009 Skoda Octavia. Since then the steering has become unbelievably heavy. I called the AA and they diagnosed a fault in the control...

Coil failure on Vauxhall Meriva - Should I expect any compensation ?

Can I expect Vauxhall to pay anything towards replacing the coil on my Meriva which has failed after 40,000 miles and four years?

Ticket for defective brakes - Can I appeal?

I have been stopped and issued a ticket for defective brakes on my motorcycle. The punishment is a £100 fine and three points, this is due to me apparently have no rear break pad left on my motorbike brakes. I...

Fighting an unfair parking ticket - what should I do?

I parked in a multi-storey car park recently, but did not have sufficient change to pay, so used pay by text message option. A couple of weeks later I received a demand for a parking fine for £100 - or...