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Most recently answered consumer advice questions

My insurer is forcing me to accept a Cat B write off - can they do this?

My insurer are insisting on returning my Cat B write off to me and not giving me the option to refuse the 'buy back'. I have received a settlement figure, minus the salvage value. Is this correct? I cannot...

If a car is blocked into a parking space by another parked vehicle, what should the driver do?

I was at a train station yesterday evening to collect a relative and buy tickets. At the ticket booth, a lady was in some distress. Her parked car was blocked in and on return from London she could not...

How often should the oil and filters be changed in my Land Rover Discovery Sport?

Why does our Volkswagen Passat over-rev and lose power when we change gear?

Our 2012 Volkswagen Passat 1.6d appears to over-rev when changing gear, but at the same time as the rev counter rises, the engine loses power. It has been recalled and had the emissions fix done. Do you...

Can the signal from my key fob be read by thieves from inside my house?

Can the key fob for my keyless entry Jaguar XF be read inside my house by thieves?

What front and rear dash cameras would you recommend?

What front and rear dash cams, which are simple to setup and use, would you recommend?

My garage keeps charging me for work without fixing the ongoing problem - can they do this?

My car went to the garage for a service and because it was overheating. They serviced the car and said it was the radiator and a burst hose (repaired for £579). I got my car from the garage the next day,...

How do I find my radio code?

I'm looking for the radio code for my daughter's Ford KA. The serial number is V026774. The radio went off after her boyfriend put a new battery in.

My Nissan Qashqai has multiple issues but it missed a service - Nissan refuse liability, so what do I do now?

Over the last couple of months I have had continued problems with my car due to excessive oil consumption, loss of power. I've also been told that the engine needs replacing due to piston ring slotting...