Accident management company provided a Mercedes credit hire car - is this normal?

A friend of mine was involved in an accident last week. She was stationary in a line of traffic when an elderly gentleman ran into the back of her car, resulting in a domino effect with another three cars...

Third party lied after an accident that wasn't my fault - what can I do?

My 76-year old wife was driving along a street when the driver of a parked car flung the door open, causing considerable damage to both cars. There was a witness, a local policeman who helped my wife to...

Should I use the 'Hyundai First' service in case of an accident or theft?

I have just bought a new Hyundai ix20. I see that in the event of an accident or vehicle theft I am strongly advised to call ‘HYUNDAI FIRST’ before contacting my insurance company. Are you aware of any...

I have found a way of stopping calls from accident claim specialists.

Following a minor road accident in November 2010 I began receiving calls from third party claims firms, notifying me that the insurers of the person responsible had put aside funds for any injuries sustained...

How can one avoid accident management companies?

The subject of Accident Management Companies often crops up in your column. I consider that car owners can do much to put these parasites out of business by insisting that their accident-damaged cars be...

Am I being penalised for using Honda Happiness Accident Assistance by my insurer?

I have a 1.4 manual Jazz and would use the services of Honda Happiness Accident Assistance if the need arose. However my current insurance with Sainsbury’s Finance includes amongst the excesses: “Repair...

Car damaged by drink-driver - how should I proceed with my insurance company?

My car was hit by a drunk driver outside my pub. I have received information from my insurance. I have attached a copy of a form they have sent me. Can you tell me if this is a standard form and is there...

Car Accident Assistance

Two months ago I bought a new Volvo. Now I have a "Car Accident Assistance" policy, from Volvo provided by "OOPS". It says it will provide a replacement vehicle & £100,000 legal expenses cover. You have...

Is the behaviour of insurance companies causing increased premiums for consumers?

I have just heard on the radio that car insurance premiums have gone up by 35 per cent in the last two years. The usual excuses are trotted out: more people claiming for injuries, young uninsured drivers,...

Are accident management companies pushing up insurance premiums?

No wonder insurances are increasing fast. The major problem appears to be caused by the insurers, whilst uninsured drivers no doubt bear a considerable part. My granddaughter had an accident on her motorbike...