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Most recently answered consumer rights questions
My son has recently purchased a SAAB 1.9 diesel. When taking a journey shortly afterwards he noticed a sound from the rear, which he thought was a bearing fault. I advised him to return to the dealer but...
My question concerns a motorcycle, but that is not significant as I believe the circumstances would apply equally to a car. On 22 June this year I bought myself a brand new motorcycle as a fun bike. It...
I bought a 58-plate BMW 3 Series convertible in December 2010. I took it into a BMW dealer for an oil and brake service, where they told me there was wear on the offside tyre on the inside edge and it...
Without any warning at all, my ‘57 plate, 1.8 SRi, petrol, 29,000-mile Vauxhall Zafira’s clutch failed quite dramatically. The car went from working fine to a revving monster, barely able to move, all...
I part-exchanged a car at my local Toyota dealer. They sold me a Toyota and said it had a full service history and that the documents would be sent in post. I waited and waited, and it transpires that...
My wife put our Citroen C4 Grand Picasso in reverse gear on our drive, and as she started to move backwards there was a loud bang and the car shuddered. She checked she had not hit anything, started up...
On 27 June I ordered a new car over the phone from a main dealer. I used an internet broker to get the deal but am still paying several hundred pounds more. I was happy with this as the dealer is close...
Nearly four years ago I purchased a 1994 FIAT Panda Colour from M1 Motor Auctions Leeds for £100. I have done about 60k miles in it, and I cannot believe the rear exhaust silencer is now blowing. Do you...
Three weeks ago I bought from a main Land Rover dealership, 150 miles away from where I live, a 3-year-old, 22k mile, one owner Range Rover, for a fair market price. The car had been supplied new by the...
My son has just purchased his first car, a Honda Civic 1.4SE from a Honda main dealer. The front tyres are not of the same brand. Is this acceptable and legal?
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