Insurer is trying to low-ball my claim, what are my rights?

My car was declared a Category N write-off following an incident for which the other party admitted full liability. I disputed a first phoned offer from his insurer and immediately emailed them with six...

A driver recently ran over some of my possessions in a car park and I claimed £1000 from their insurer - why has my motor insurance now gone up?

I recently had another driver intentionally drive across some of my possessions in a car park. He admitted to seeing them as well. I made a personal claim against the other driver's insurance and his wife...

How long should an insurance claim reasonably take?

Last July I was involved in an accident with a foreign-registered car. The claim is still ongoing and my company are very poor at communicating updates with progress painfully slow. I have provided all...

My car looks like it will be written off - what are my options with it?

My 2007 Skoda Octavia was hit by a van on a roundabout and the insurance company are indicating that it could be declared a write-off. The damage is to the two near-side doors which still shut perfectly...

Do you have any suggestions for obtaining a classic car insurance policy with an agreed value?

Do you have any suggestions for obtaining an insurance policy with an agreed value of £8000 for a 1999 Saab 9-3 Viggen? It has done 81,000 miles, is completely unmodified and hasn't been used for track...

My insurance has gone up because of a no fault accident - what can I do?

A car damaged my front bumper when it was parked without me in it. The other driver admitted fault and her insurance paid for all repairs. My insurance renewal had £30 added because of my ‘no fault accident'....

Can my wife claim for personal injury against my insurance?

I had an accident in the snow and ice. I lost control of the vehicle and hit a motorway style barrier. Even though it was not really my fault I have lost my no claims bonus. My wife was sitting in the...

Where can I get cheap car hire insurance?

I am going to be spending a few weeks in Australia. The insurance company that have associated themselves with Budget Car Rentals wants an exorbitant £9/day to cover accident costs. In the UK I have a...

Do garages that help with insurance claims have to be authorised by the FCA?

What is the law if a garage that has assisted me in the administration and performance of my contract of insurance is not authorised by the Financial Conduct Authority to undertake Claims Handling?

Can I get insurance for alloy wheels?

Are you aware of anything I can buy to prevent my alloy wheels from being kerbed or scratched. Failing that can you take out insurance to cover said same problem?