My son's car has been deemed a total loss - can we insist on it being repaired?

My son's car has been deemed a total loss following a non-fault accident and I'm looking for some independent advice. The car is currently at a local garage but the insurance company is arranging for their...

I am unable to drive due to ill health - can my wife still use my insurance?

I have two cars registered in my name, with my wife as named driver for past 30 years. I am now unable to drive due to ill health. Do I need to change car ownership, in order to allow my wife to get insurance?...

I missed my car insurance premium payment and I was charged a £30 penalty - is this legal?

I missed my car insurance premium payment and I was charged a £30 penalty. Is it legal for an insurance company not to give grace periods on missed payments?

Is it safe for me to be a named driver on a friend's policy?

A friend recently retired from mini-cabbing. He initially struggled to get his no claim discount (NCD) carried over from his specialist cab policy to the ordinary policy. His broker suggested that if he...

If I die suddenly would me wife remain legally covered on my insurance as a named driver?

If I were to die in the middle of the night in a hospital, would my wife remain legally covered by my insurance to drive the car home, as a named additional driver? Or would she have to leave the car in...

Debris on the motorway hit my car - can I claim for the damage?

I was driving home last night and the front of my car was struck by an unknown object that came from out of nowhere. Is there anyway I can claim for damages to the vehicle as my windscreen is shattered...

The way my black box was installed has damaged my car - what rights do I have?

The way my insurer installed my black box messed up my car to the point where the fan stopped working and the engine overheated. What rights do I have against my insurer?

Can I get a courtesy car when my windscreen is replaced under insurance?

My car needs a new windscreen due to wear and tear. If I contact my insurer for a courtesy car, will my premiums increase when it comes time to renew?

Is buying a car that's a Cat S write off safe?

I recently saw a Cat S write off car for sale which states that it has been repaired to a high standard. I asked the vendor to provide me with details of what happened to the car. They wrote back to tell...

My car was written off but the cost of repair is far less than the value - is this right?

My 2009 car was damaged in an accident after skiding off the road into a ditch. My insurers says the car is valued at £8960 and have written it off with category N. The cost of repair is given as £2717...