Key Note screech

I have just bought a second -hand 08 reg. Nissan Note from a branch of Evans Halshaw. After it had been to various branches of the company, and having completed all the paperwork and paid for it etc I...

Liquifated

My stepson gave his car to a dealership to sell on his behalf, they have sold it and now have gone into receivership and so he’s not got any cash or car. Is there anything he can do to recoup his money?

Bought and sold

I was wondering if you had heard of many cases of car dealerships offering special promotion cars for sale then, after taking your deposit, tell you they cannot get that model which was on offer but then...

Diesenfranchised

I am writing to you hoping to get some advice regarding a situation that I am currently in with my Audi A3 2.0TDi DSG Automatic. I am a 47-year-old mother of two and an exceptionally careful and responsible...

Scratching a leaving

Three years ago I purchased a new Mercedes CLS 320 from a local main dealer and was persuaded to utilise MB Finance as their rate was 3.5%. This seemed a very good deal against other options and there...

Bolt-on wonderer

I contacted you a while back about great customer service I received at Toyota when replacing my engine and cat after developing a fault after 5 years and 90,000 miles. Well, here's one from the other...

Gearless worrier

I have a three and a half year old Mercedes C Class. 3 times since year one I have reported a loss of upchanging of gears. Each service they said there was no fault found. My car has done 31,500 miles...

Rear scream sticker

For the fourth time, I am going to need a new rear screen on a nearly new secondhand car because removing a sticker damaged the heating elements. In two cases I demanded that the retailer remove the sticker...

Mitsanthropic

My 10-month-old Mitsubishi broke down on the 14th July. I put approx 45 litres of diesel in the car on 12th July and covered 200 miles before it broke down. I have all receipts for fuel. The Mitsubishi...

Renault unto others

Following the letter a week ago concerning Renault stepping up to the plate regarding a contribution to non-warranty work I thought I would add my own observation. I have owned a 1600cc Megane Sport Tourer...