I am writing to you hoping to get some advice regarding a situation that I am currently in with my Audi A3 2.0TDi DSG Automatic. I am a 47-year-old mother of two and an exceptionally careful and responsible owner. I have had the car nearly two years now and it has done 51,000 miles. The car is second-hand, had around 14,000 miles on the clock when I bought it and is 4-years-old in total. Unfortunately, my cars automatic gearbox has started to fail in the past months, causing me grave concern. I have taken the vehicle to Audi and they have confirmed that the electronics are failing in the DSG automatic gearbox and have quoted £1,900 in order to fix the car. I am absolutely devastated that a car supposedly as prestigious as Audi can fail considering it has not long been out of warranty and only done 51,000 miles. This has surely got to be the result of a faulty part and Audi should be liable for the costs. The reason I bought the car in the first place is due to my belief that Audis are portrayed as high quality and reliable cars. I have asked Audi to contribute to the costs (even though I feel they should be responsible for the total cost) but they have stated that they are unwilling to contribute for the simple fact I have not had my car serviced regularly at that garage. I am feeling really stressed and upset and running out of ideas. I hope that you will be able to give me your thoughts and opinions on the matter along with any help or advice.