Trader vics

I bought a car from a motor trader (as says in his letter head ). I have some minor problems with the car. On approaching the trader about getting the car repaired, he is saying the car he took in part...

Is Ford pricing itself out of the company car market?

It appears Ford's current preference is to maintain high official list prices and then to rely on dealers to grant large market place discounts in order to bring prices into line with market competitors....

I had a failed head gasket replaced cheaply and it's gone again. Anything I can do?

I have a 54-reg Nissan Patrol 3.0. During January this year I had a head gasket failure. I put it into an independent garage that boasts of savings of around half the main dealer labour charges. They used...

I bought a used Citroen C1 that was advertised as being PDI'd and serviced - but it hadn't. What can I do?

I recently bought a 58-reg Citroen C1 from a dealer for my son. It came with service history showing that a service had been done and stamped by the dealer at 10,200 miles, and according to the documents...

I think a garage broke my stereo by leaving a magnetic lamp in my car - should I report them to Trading Standards?

A couple of weeks ago I had my car serviced at my local garage, then yesterday I parked up and with my wheels at an angle I noticed something dangling from the suspension behind the wheel arch which looked...

Can I have my 1-year-old Hyundai serviced locally without affecting the warranty?

I have just bought a 1-year-old Hyundai from a main dealership that is over 40 miles from my home address. Do I have to to use the dealership for servicing or can I take it to my local trustworthy service...

Make sensor this

Thank you, thank you, thank you. My email to you of 20th April complained about a parking sensor fault on my XJ. My Jaguar dealer offered to fit two new sensors (one front bumper and one back) and paint...

What do you think of driver satisfaction surveys?

Many people seem to swear by driver satisfaction surveys on dealers, however much of the feedback would appear to be subjective. If you just take the number of star ratings for dealerships they vary from...

Should I test drive the Citroen C3 automatic before buying one as a Motability vehicle?

I am in the process of buying a Motability car, and I can only drive automatics as I only passed in an automatic. I drive an automatic Fiat Punto at the moment. My cousin has the Citroen C3 and I really...

Can I have my Mercedes-Benz SLK200 serviced at an independent dealer?

I own a 4-year-old Mercedes-Benz SLK200. It recently had a service at a dealership and I was shocked and stunned when it cost £1060 (including two rear tyres). The level of service isn't that brilliant...