My wife caused minor damage to another car, but the claim shows £1600 of damage - can we ask the owner to get a second estimate?

My wife grazed a BMW while pulling out of a very tight parking spot at a BMW garage. She thought it was very minor and might even just polish out. The same day, a quote came through from BMW at £1600 -...

Someone hit our car in a car park and didn't leave their details - should I inform my insurer?

This afternoon we parked in a very busy Tesco car park and returned to find a note behind the wiper blade. Someone had seen another car hit ours whilst parking, and had then just driven off. Although they...

I caused damage to a van and my excess is very high - should I cover the repair costs myself?

Today, as I pulled out of a side road onto a main road, I hit a van. The van was indicating left and I assumed he would turn left, but he he carried straight on and I hit him. My insurance excess is £1000....

My friend drove into my neighbour's wall - the neighbour has now inflated the claim, what do we do?

One of my friends has hit the boundary wall of our neighbour, which has caused damage to a section of the two-foot wall. My friend is willing to pay for the repair, but the neighbour is demanding he rebuild...

Can I still drive my Cat N car?

I was involved in an accident that wasn't my fault. The claims company has deemed my car a write off, Cat N. The damage was all cosmetic - the rear quarter panel, rear door and front door where damaged...

Do I need to tell my insurers about an accident if the other party's insurance is handling the claim?

I was parked in a private car park and got hit by a van, minor damage only. The driver who ran into the car gave me his personal details, and those of his employer (but not insurance details), saying that...

Our neighbour hit our car quite badly and won't pay for repairs - what can we do?

We just brought a new car and our old car is parked on our driveway, which we share with our neighbour. I've switched the insurance to the new car as we are selling the old one. Our neighbour has hit the...

The clutch on my Toyota Aygo burnt out after six journeys - should I have to pay for the repair work?

I bought a brand new Toyota Aygo over a month ago and have only driven the car six times. The clutch has now burnt out and the dealer is saying that it will cost £807 to have this repaired. If it turns...

What rights do you have when buying a trade car?

My son purchased a car from garage where he works. They classed it as a trade car at trade price. Three days later the gearbox broke and would cost 800 to fix. The car was only £2000. What rights do you...

The clutch in our Octavia failed after only 10,000 miles - should Skoda cover the cost?

The clutch in our our 2015 Skoda Octavia VRS has failed after just over 10,000 miles, which the dealer has told us is not covered under warranty. I'm well aware that clutches are considered wearing items,...