Most recently answered insurance claims questions

My daughter's car was parked quite properly outside her house when it was hit by a BIFFA refuse collection lorry. The driver left a note admitting fault and an office number to contact - luckily the incident...

I was returning home in my work vehicle and swerved to avoid a cat, hitting a hedge. Damage to the hedge appeared minimal and there didn't appear to be anyone about so I continued on my journey. The home...

While my car was parked in a retail park car park it was hit and severely damaged by a third party. It is likely to be a write off. I have the third party's insurers details. The third party is obviously...

I bought a 2005 Ford Focus with a cracked windscreen. It has no MoT and I've not put it on my insurance yet. Is it best for me to pay £160 to replace the windscreen or put the car on my insurance and then...

There was a large delivery van parked on a double yellow line blocking the lane of traffic. I had to reverse from beside the van to behind it to let another car pass me on my right hand side. While I was...

My daughter's BMW 118d 2009 was written off. She refused the insurers offer of £4000 but they still sent her a cheque. How does she stand if a direct replacement is more?

My motorcycle was stolen from a leisure centre in Brentwood. I am told they have CCTV footage of a suspicious vehicle but no registration number. The van is very distinctive and the drivers face can be...

While parked, my wing mirror was knocked off by a passing vehicle. He wants to pay me cash. Should I accept or go through my insurance

I am currently learning to drive. I have my own car and hold an insurance policy in my name. This stipulates as a provisional licence holder I must be accompanied by a full licence holder who meets the...

What happens to the valuation of my van if it develops an unrelated mechanical issue while a claim is in progress ?