Is there any chance of a goodwill contribution from MINI over a failed Cooper S water pump?

My daughter has a 2006 MINI Cooper S which needs a new water pump. Sytner MINI Sheffield has quoted £590. I read water pumps have been a problem. Do you think there is any chance of a goodwill contribution...

Is the failure of Skoda's Columbus unit a common fault?

My 2009 Skoda Superb is four years old and out of warranty. A couple of months ago the Columbus unit (radio, satnav, Bluetooth, etc) ceased to function. The local Skoda dealer said he had never heard of...

Why has my 7-year-old Honda Jazz suffered an expensive bearing failure?

My noisy Jazz has been diagnosed with a worn bearing, which I am advised necessitates a replacement of all four bearings at a £1000 price tag. My car is a 2005 with 55,000 miles. I saw on your website...

Gearbox failure on a Clio

I have a 3 year 3 month old Clio sport with 38k on the clock. The gearbox struggles to go into 4th gear and the garage inform me that I need a new gearbox as the synchro is broken. I expected the gearbox...

My Ford Focus broke down due to blocked EGR valves - am I entitled to goodwill from Ford?

On Monday 1 April 2013 my Ford Focus Titanium broke down and showed the message "Engine malfunction". The AA was unable to fix the problem and towed the car to the dealership from which I purchased it....

The steering failed on my Lexus RX300 - have you heard of this before?

Rather unnervingly, this morning the steering on my 2004 Lexus RX300 temporarily failed twice. From cold, 100 yards into my journey there is a left downhill bend and the steering did not work for a second...

CVT Transmission - and Honda goodwill

My Wife has owned a Honda Jazz from new since 2004. It has behaved impeccably apart from a CVT transmission judder which occurred after 3 years in service and was cured in warranty by a change of gearbox...

Who can repair an ABS fault on my Volkswagen Touran cheaply?

I have a 2007 Volkswagen Touran and it has done about 75,000 miles. Last Monday when I started my car in the morning the ESP sign came up on the dash and it is there permanently. I went to independent...

Ford Focus in-tank fuel pump

The in-tank fuel pump in my July 2009, 1.6 Petrol Ford Focus failed on 26 December 2012. The AA transported the car 140 miles to my local independent garage who replaced the fuel pump at a cost of £406. As...

Vauxhall contribution to fuel pump repair

I have a 56 plate Vauxhall Zafira 2.2 Direct. Engine warning light came on and the car just stopped and would only do 5mph. Scary as I had just left dual carriageway and had the kids in the car. Diagnosis...