My car has developed a suspension issue less than a month after purchase. What are my rights?

My car has developed serious suspension and air con issues 28 days after purchasing from a dealer. If not covered by warranty, what are my rights? The car has only done 987 miles since their MoT on purchase....

Why is the dealer trying to charge me £1800 just to identify a fault?

My MINI One had mechanical failure in March, just before lockdown. It was towed to the dealer that I bought it from, who quoted £1800 just to open the bonnet and say what was wrong! From reading various...

My used car developed a fault two months after I bought it - do I have any rights with the dealer?

I collected my used car on the day of lockdown and the garage offered a three-month warranty. With one month left of said warranty, I contacted them because there's a noise around the rear wheel. They've...

Am I owed a refund after repeated issues with my new car?

I picked up a 2019 Audi A4 Avant in January this year. On day one, an oil light flashed up. I took it back to the dealer, got the oil topped up, they were very sorry - blah blah blah. Day 2: a very bad...

How do I reject a faulty car on finance?

My new car has broken down three times in less than 12,000 miles/six months with the same fault each time. I have the car on personal contract hire. How do I reject the vehicle as I find it unacceptable?

My car's glass roof blind was found to be faulty while being checked as part of a trade-in deal. Do I have to pay for it to be fixed if I didn't know?

I returned to the Ford dealership where I bought my S-Max 2.5 years ago to trade-in for a new car. I was served by the same salesman as before. He test drove the car and found no faults, then started to...

Our two-year-old van has a fault and is off the road - can we claim compensation for loss of business?

My 2016 Vauxhall Vivaro has been having issues not starting - I was told it is an intermittent fault. It has had two parts fitted under warranty but Vauxhall has not given permission for a third part to...

My Ford Kuga broke down at 65,000 miles - is the dealer responsible to fix it?

I bought a Ford Kuga 2.0 TDCi automatic two years ago, with approximately 50,000 miles on the clock. It started juddering and displayed a transmission fault on the dash. I drove the vehicle directly to...

Does the Consumer Rights Act apply to low value used cars?

The Consumer Rights Act applies to used cars as well as new cars, but is there a fixed point at which the car's price is deemed to be too low for the Act to apply? Secondly, if any significant fault that...

We need a large MPV, but do low mileage - what do you recommend?

We have four children and are struggling with our Citroen C4 Grand Picasso. We need a secondhand replacement with space and a decent boot, so very few cars are suitable. We do 6000 miles per year with...