Rang my insurer to tell them my car had been damaged and they say it's a write-off - can I stop it being written off?

My daughter skidded off a B road in the Scottish Borders yesterday. The road was heavily covered in mud from tractor work in the adjacent field. There was no "mud on road" warning signs posted. Her 2009...

Somebody reversed into my car and admitted fault but now my insurer tell me they're denying it - what do you suggest I do?

While driving slowly along a narrow road, a car that was parked on the side reversed into my front door. This was three months ago. I noticed him reversing and sounded my horn but he continued to reverse....

My £1500 car was rear-ended and repairs will cost £1900 - will the other party's insurer pay to fix it?

I was rear-ended by a vehicle and the cost to repair my car is £1981. My car is valued at £1500. Will their insurance pay out?

My car broke down when I drove through floodwater. Before recovery, someone crashed into it - is it now multiple claims?

I drove through floodwater in my BMW X3. The car broke down. The BMW breakdown service initially advised that they could not recover me and I'd have to call the fire service. The firemen got me out of...

I want a dual dash camera setup - will my insurer consider it a modification to my vehicle?

I have a BMW X5 and am considering having dealer fitted front and rear cameras fitted. The rear-facing camera is fairly unobtrusive but the front one is pretty conspicuous. I have some concerns about this....

I want to buy a van to replace my car - is my No Claims Bonus transferable to the van as long as it isn't for commercial use?

I'm thinking of swapping my car for a small van soon, probably a nearly new Citroen Berlingo. It would not be for commercial use, just personal. A friend says that any no claims I have would not count...

I was involved in an accident where the other party admitted fault - should I go through my insurer or theirs?

Our car was hit from behind whilst waiting to turn at a junction. The other motorist was profusely apologetic and accepted liability. Our bumper was squashed and pushed out of shape, parking sensors squished...

My son's insurance company says travelling to college is commuting - is this true?

My son's insurance company says travelling to college is commuting. Is this true?

Do I still accumulate no claims if my insured car is SORN'd?

If I have an insurance policy on a now SORN'd car, do I get to keep the remaining no claims bonus after transferring? If my policy runs out while on the SORN car, would the accumulated months still count...

Can I insist on an OEM windscreen replacement through my insurance?

Yesterday my windscreen was hit by a flying pebble. A 'spider's web' has appeared in the screen and a replacement is required. Can I insist on an OEM replacement?