Oil changes - quality of main dealer servicing

I own a 2007 A8 3.0 TDI, which I cherish. It is main dealer serviced (variable) and I have never added a drop of additional oil. I have noticed that the dipstick indicates it is usually overfilled (ie...

Promises not delivered

My daughter bought a Focus Zetec 1.6 from a dealer in Oct 2010 with 62,000 miles for £4500. We had written on the purchase agreement that the full service history which was quoted in the advert would...

Cabin fumes

I have a Honda Accord Tourer on an 05-plate with 102k on the clock. There has been a smell of exhaust fumes in the cabin since back in December which I have dealt with by having the recirculate air function...

Waiting six months for my S-MAX

Hello, we ordered an S-MAX in September 2010 and paid a deposit in 02-10-10 at GATES of Dunmow Essex. When we ordered it we were told it would be before Christmas 2010, and we agreed on that. However...

The dealer who sold us a secondhand Golf is refusing to fix an idle problem - how should I proceed?

I should be grateful for your advice on the following issue. My daughter bought a secondhand Volkswagen Golf 1.6 SE 2003 60,000 miles for £4,000 from a small car sales company in Devizes in December. It...

Breakdown of recently purchased used car

I purchased a 2003 (03 plate) Ford Fusion semi-auto from a small dealer (working from home) in Oxfordshire last October with just over 31K on the clock. I declined an extended warranty because of where...

Renault Star Buy - reasonable or not ?

I bought a Megane at a Renault dealer as it was marked as a *Star Buy*, but has a few problems like: .Driver seatbelt has stopped retracting .Dented door sill .Broken AC radiator .Handbrake handle getting...

Did these classic car dealers criticise my E-Type Jaguar in order to increase their mark-up?

In this, the 50th anniversary year of the E-Type Jaguar, I invited two directors of a Classic Car dealership to view my 3.8 Roadster. On the phone I had described this beautiful car accurately and we agreed...

Did the dealer damage my ECU?

I had my Audi A6 serviced at a main dealership. At the same time they did a gearbox oil change for me. They returned the car to me and said all the work had been done OK. That evening as I went to drive...

Should I part-exchange my BMW 123d Coupe for an Audi A1?

Thinking of part exchanging my BMW 123D COUPE on a 59-plate, 10,750 miles in Space Grey metallic against the new Audi A1 185ps to be delivered in April/May. What sort of money should I be getting offered...