The emission fix ruined my car - are Volkswagen liable for not checking if it was modified?

I bought a Volkswagen Scirocco from a private seller in October 2016. The car was fully serviced and appeared to be in good condition. The other day Volkswagen did the emissions update and it completely...

How can I clean oil from under my Volkswagen Golf's leaking engine?

My Volkswagen Golf has an engine oil leak, but the mechanic says he can't find the leak because there's too much oil. How should I clean it?

Ignition key keeps jamming in the steering column - why does this keep happening?

My daughter has a 2010 Nissan Qashqai which she bought in 2014. Two years ago, the ignition key jammed in the steering column lock and she had to get the dealer she bought it from to replace the lock at...

Emissions fix was applied by Volkswagen against my wishes - what are my rights?

My wife has a 2012 Volkswagen Golf TDI 1.6. She specifically asked the Volkswagen garage not to apply the EA189 emissions fix when the car had its service and MoT. However, it appears that they have applied...

My clutch needs replaced at 22,000 miles - should the dealer replace it as goodwill?

I bought a 2014 Nissan Juke 1.2 Dig T reg in Dec 2016, with 17,000 miles on the clock. I've driven 5000 miles and now the dealership tells me the clutch is worn and it will cost £1000 to replace it. It's...

Is a car that's been standing for 18 months likely to have engine issues?

I'm thinking of buying a 2013 Volkswagen Passat Estate 1.8 TSI that's apparently been standing for 18 months. The owner (one from new) has passed away, but the car was garaged whilst he was not well enough...

Should Skoda change my automatic for a manual under warranty?

I recently traded in a three year old Skoda Yeti 1.6 diesel for a one year old Skoda Yeti 1.2 DSG petrol to avoid all the oil burner pitfalls. But the new car has had to go in under warranty for a clutch...

Is it time to scrap my beloved 1997 Jaguar XJ6?

My beloved 20 year old Jaguar XJ6 has developed electrical problems, due partly to water getting into the wiring. My mechanic has sourced some used parts (Jaguar don't make them any more), but the immobiliser...

I can't open my boot of my Mercedes-Benz E Class electrically - is this a known fault?

I've got a Mercedes E320 CDi and I've started to get warnings on my dashboard display concerning the left and right hand rear number plate lights and third braking light. The frequency of these warnings...

My engine needs replaced - is the garage that changed the timing belt, but not water pump, at fault?

When I agreed last October to buy a Saab 9-3 TID convertible with 69,000 miles, the garage agreed to change the timing belt. The engine cut out and stopped working last week, AA discovered it was the timing...