I reversed into a car causing minor damage - should I pay for the repair myself or go through my insurance company?

I bumped into a car reversing out of a parking space. The owner has been quoted £485 (including VAT) for repairs. My car has a few scratches on the corner of the bumper while the other car has slight damage...

Someone drove into me on a mini-roundabout but claims it's my fault - what can I do?

I was involved in a confusing accident at a dreaded mini roundabout. No one was hurt but both cars were written off. There was a queue of traffic coming from the right and turning right which I was giving...

How can we prove an HGV damaged our son's car?

At the end of our estate they have been building two new houses with lots of lorries. One of the lorries must have caught my sons car - its his first and first year of no claims . A 15 year old Peugeot...

My stepson's car was written off - but he won't be offered enough money to cover the outstanding loan?

My stepson had a fairly low speed accident on a roundabout, where the third-party hit him on the nearside front, while in the wrong lane for his chosen exit. The accident was not his fault and his insurance...

I've made an insurance claim and the insurers are deducting a proportionality amount - what does this mean?

I've made an insurance claim and the insurers are deducting 37.46% as a proportionality amount. What is this please?

Why have so many different companies contacted me to handle my insurance claim?

I was rear ended in slow moving traffic and reported it to my insurer who is a broker. Within a few hours I have had offers to repair the car and manage the claim from: My broker My policy underwriter The...

A third party disputed the fees of a courtesy car I had in 2014 following an accident and now I'm being threatened with court?

I had a non fault claim in 2014 and my insurance arranged a courtesy car which I later learnt was a third party hire agreement thing that I had signed.The third party insurer disputed the fees and I had...

I claimed for an accident that was my fault on my policy - will this affect my wife's policy as I'm the named driver?

My car is insured with my wife as the named driver. I recently made a claim, which was my fault. My wife's car is insured with a different company than mine, with myself as the names driver, even though...

Will undeclared points on a licence invalidate our insurance claim on a stolen car?

My car has recently been stolen and my partner has three points which she failed to tell me about. The insurance want codes for her licence as she’s a named driver and i’m worried this will invalidate...

The repairs of my accident damaged car have been delayed - could the third party insurers refused to pay for my loan vehicle?

My 2016 Toyota Prius sustained rear end damage while parked. The third party admitted doing it and my insurers have put the matter into the hands of a claims management company. My concern is that it has...