Waiting three months for NV200 warranty repair - what are my rights?

My Nissan NV200 van developed a fault in August 2016 and was returned to my local dealer for repair under warranty. Since then I’ve called them numerous times and asked for a call back back with a firm...

Problem addressed in warranty that continues after warranty period - what can I do?

My recently purchased BMW (08) has developed an engine sensor and injector fault. Dealer has approved repair, but should other items such as coil also be fitted? If they are not, and the fault happens...

Does a manufacturer's warranty include battery cover?

My Nissan Qashqai is now 18 months old. Will the manufacturer's warranty cover me if the battery needs replacing?

Should Nissan fix my rusty Pathfinder for free?

I own a 2006 Nissan Pathfinder and I have noticed quite a bit of rust around the tailgate handle. I have been told that Nissan are aware of the problem and have modified the handle. However, my local dealer...

Toyota Auris steering fault

I purchased a a used Auris HSD in 2013 from a Toyota dealer with a full service history and three years Toyota warranty remaining. I have had the car fully serviced with a Toyota main dealer last November...

Renault Twingo oil leak - can I make a warranty claim?

I purchased a used 2013 Renault Twingo from a Ford main dealer many miles away. It was purchased over the phone and came with a three month warranty including mechanical, electrical and multimedia. The...

Buying used car - dealer's warranty compared to Consumer Rights Act 2015

I'm buying a used Citroen C4 Grand Picasso from a dealer. They have offered a three month warranty; however, given that the Consumer Rights Act 2015 covers me for six months, do these warranties actually...

DPF problems with Yaris - should the warranty cover the repairs?

I am a driving instructor and run a 2013 Toyota Yaris 1.4 diesel, with 50,000 miles on the clock. The car had a new DPF fitted six months ago with new software and a manual update. The filter has clogged...

Audi A6 Avant electric window problems

My car is a 2012 Audi A6 Avant, which I bought from a local Audi dealer when it was six months old. Today, the driver's side window stopped working. Should I complain to the dealer? The vehicle's warranty...

Manufacturer warranty - Will an independent service void?

Could you please be so kind to re-confirm/clarify the position of servicing a new vehicle outside the dealer/franchised network? I know the the Block Exemption rule exists allowing people to service their...