What is life like with your car? Let us know and win £500 in John Lewis vouchers | No thanks

Have I void my Fiat warranty?

I was driving my fiat 500 Abarth recently. As I pulled out of a junction on to a busy main road and changed gear my vehicle revved very high and jumped into neutral. I quickly shut the engine off and was stuck on the middle of a busy roundabout with it making a horrendous noise from the gearbox. I managed to get my car towed to my local dealer, but have been told my warranty is void because I have serviced the car myself.

I think this is unfair. I used genuine parts bought from the dealership. I also work as a service technician and am very much aware that no service will inspect a gearbox so it shouldn't come into this matter unless it is due a fluid change under a age and mileage interval of which it has not reached.

Asked on 16 May 2016 by bw500

Answered by Honest John
You voided the FIAT warranty by self-servicing the car. But you could take the original supplying dealer to court under sale of goods legislation and subsequent case law: www.honestjohn.co.uk/faq/consumer-rights/
Similar questions
I bought a ten year old Ford Ranger from a dealer seven months ago, with a three month warranty. The timing belt went last week and the dealer's own mechanic fitted a new one just before we bought it....
I purchased a brand new Peugeot Boxer from a main dealer in May 2016. In June, it started to have a slight hesitation which has now worsened and makes me feel as if it might come to a complete stop at...
I took out an extra 3 year warranty, paid in full, when I purchased a Ford C-Max. I have since had an intermittent fault of the clutch pedal not fully returning. The dealer has told me that the gearbox...
Related models
Transforms the Fiat 500 into an eager little sportscar with great handling and steering feel.
 

Value my car

Save £75 on Warranty using code HJ75

with MotorEasy

Get a warranty quote

Save 12% on GAP Insurance

Use HJ21 to save on an ALA policy

See offer