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Have I void my Fiat warranty?
I was driving my fiat 500 Abarth recently. As I pulled out of a junction on to a busy main road and changed gear my vehicle revved very high and jumped into neutral. I quickly shut the engine off and was stuck on the middle of a busy roundabout with it making a horrendous noise from the gearbox. I managed to get my car towed to my local dealer, but have been told my warranty is void because I have serviced the car myself.
I think this is unfair. I used genuine parts bought from the dealership. I also work as a service technician and am very much aware that no service will inspect a gearbox so it shouldn't come into this matter unless it is due a fluid change under a age and mileage interval of which it has not reached.
I think this is unfair. I used genuine parts bought from the dealership. I also work as a service technician and am very much aware that no service will inspect a gearbox so it shouldn't come into this matter unless it is due a fluid change under a age and mileage interval of which it has not reached.
Asked on 16 May 2016 by bw500
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You voided the FIAT warranty by self-servicing the car. But you could take the original supplying dealer to court under sale of goods legislation and subsequent case law: www.honestjohn.co.uk/faq/consumer-rights/
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