How should I proceed with the garage that sold me a BMW 118i with a faulty battery?

I bought a 2-year-old BMW 118d last May from the local BMW dealer. It is a fantastic car, but the stop-start function didn't work from day one. I reported it and waited until now to make sure there were...

Did you know that the glovebox light can stay on and flatten a car's battery?

I note your advice to avoid flat batteries by switching off lights and removing the boot light bulb. It may be worth mentioning the bulb in the glove box, if there is one. In 2008, I had a flat battery...

Why does my Volkswagen Transporter's DSG automatic gearbox lag before responding to the accelerator?

My new Volkswagen T5 Transporter 2.0TDI 140PS has a DSG gearbox with a hazard. After slowing down for a junction or roundabout there's several seconds pause before it will respond to the accelerator. You...

Is the known Volkswagen Teves/ESP fault down to the whole unit or just a sensor?

My wife has a 2005 Volkswagen Golf 2.0FSI GT with 51,000 on the clock. The light in the ESP switch, and the dashboard steering wheel and ABS signs, have all come on together, intermittently, over the last...

Who is responsible if an RAC Trackstar tracking device flattened the battery on our Porsche Carrera?

I bought a new Porsche Carrera 2S four years ago and we fitted a RAC Trackstar device. This work was carried out by a local RAC Franchise as we live in Guernsey. Subsequently we have had four years of...

How common are ECU, dashboard and ABS module faults on the 2005 Ford Focus?

It was very timely to read in the Telegraph on Saturday about an Audi's failed ABS system. The light on my 2005 Focus keeps coming on intermittently. I haven't had it diagnosed yet but have just looked...

Will Volkswagen repair a Teves ESP fault on my 2005 Golf Plus?

I would like some assistance with how to approach Volkswagen as my 5-year-old Golf Plus (2005 with 44,000 miles) has now become the latest in a long line of failures of the Teves Mk 60 ESP. I noticed that...

What's causing my Land Rover Discovery 4 to hesitate when I try to accelerate?

I have a Land Rover Discovery 4 diesel automatic, purchased new in March 2010, mileage now 5,000. On occasions when I have driven to, say, a roundabout or junction and slowed down and stopped, when I accelerate...

Why do some motoring journalists continue to describe cars as unreliable when more recent models have improved?

I wonder about the way in which motoring correspondents talk about the reliability of one make of car or another. I imagine there are statistics with a certain degree of reliability, but it does seem to...

Thanks for your help with the Volkswagen Jetta ABS/ESP fault - repairs are now being carried out at a large discount.

Thank you for your advice re the Volkswagen Jetta ABS/ESP Unit. Armed with your reply to the query, I confronted Volkswagen Customer Care. The outcome was that the charge was reduced from £1,228.98 to...