Back where you were before

Please could you direct me to the location on your website where you have given advice to readers who have been involved in an accident, in which the damage to their vehicle is entirely responsibility...

The police withheld my vehicle following an accident and I am now in financial trouble. Can you help?

I was involved in a fatal accident with a pedestrian in 2008. I was not at fault and no prosecution was brought against me, however, my car was taken for examination and rightly so. I was self-employed...

My car's suspension was repaired on one side following an accident - should both sides have been repaired?

I was involved in an accident, not my fault, and the side of my car was damaged by a motorbike sliding along the ground. The insurer authorised the replacement of just one strut and one shock absorber....

An oncoming car hit mine whilst overtaking parked cars. Who is at fault?

I was recently hit by an oncoming vehicle who was overtaking several parked cars on her side of the road. She was considerably over the centre of the road, onto my side. The road is a single carriageway...

I've been involved in a non-fault accident. Should I use the other party's insurer's 'Accident Assistance' service?

I have been involved in an accident which has left my vehicle badly damaged, but usable. The other party (farm tractor and trailer) suffered no damage, but his trailer caught my rear driver's side wheel...

Out of controlled

I write with reference to an incident that occurred whilst driving a brand new MINI. I was driving on the M1 and whilst changing lanes the car lost stability. It felt as if somebody had grabbed hold of...

I hit another car whilst reversing - whose fault is it?

I was reversing back into a parking space parallel to the kerb. I was facing the direction of the traffic coming towards me, so I reversed a metre or so to get a better view of the traffic coming towards...

Following a motorway crash in my partner's car, are we being targeted by accident management companies?

I am the named driver on my partner's fully comprehensive policy. I was driving her car yesterday and was involved in a motorway crash. My partner's insurance company rang her and insisted she make a claim...

Reversal of fortune

In February my partner had an accident in the private car park of our block of flats, reversing our 2006 Yaris into our neighbour's Mk1 Mercedes SLK. The damage to our car was far more apparent than any...

Can an insurance company revoke an admission of liability?

I was involved in a car accident where the third party went into the back of me at a junction. The third party admits fault and their insurance contacted me to get it all repaired. I used my own choice...