I bought a car that was advertised with a full service history, but the garage now cannot find the books in question. What do I do now?

I’ve just taken delivery of a 2012 Honda Civic, which was advertised as having a full service history. The ad online had a picture of the stamped book, but the garage now cannot find the books in question....

Would roof bars add much value when selling my 2006 Renault Clio?

I'm planning on selling my 2006 Renault Clio. It has roof bars attached, which I don't plan to remove. Would they add value?

Whats the best used buy as a family car to replace our Focus?

I had a Focus and am now seeking a used petrol vehicle, preferably £8k to £12k but could go more if need be. I do 8000 miles a year that includes the daily city commute and monthly 200 mile motorway trips....

Can I report a dealer for selling a car at a rip off price?

How much should I pay for a 2008 Kia Picanto automatic with 17,000 miles? I am being told that these are like gold dust and I fear people are willing to pay over the odds. One has just been sold by a garage...

Does a Volvo V70 make a sensible used buy?

I'm after a £1000 car for family and dog with space and that's cheap to repair. Where do you sit on a Volvo V50 or V70 for this sort of cash?

I bought a car that's unfit to drive - what can I do?

I bought a car advertised as 'drives great'. On my way home from buying it I found it a death trap at higher speeds and a mechanic checked it and said it is unfit to drive due to recalls not being addressed...

Is a 12 month old sourced at auction by a car supermarket anything to worry about?

I'm thinking of buying a one-year-old BMW 118i from a car supermarket with 10k miles on the clock. The car supermarket says the car was bought at auction. I was surprised that such a new car would have...

I bought a used car privately and it developed a fault when I drove it home - can I do anything about it?

I bought a used car privately and it developed a fault when I drove it home, can I do anything about it?

Is there a risk in buying a Japanese import?

I'm looking to replace our ageing Vauxhall Zafira and a local garage is selling Volkswagen models imported from Japan. Most have very low mileages but all seem to have DSG gearboxes. As they are models...

What's the best used BMW Z4 to buy?

I am considering buying a BMW Z4 and my budget is £12000 - which models would you recommend keeping in mind running costs? And what age of vehicle could I expect for the money? Also should I be overly...