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Most recently answered insurance claims questions
My cherished 2005 Porsche Boxster 987S was involved in an accident last week and was sadly declared a write-off by the insurance company. I bought it from a dealer (for peace of mind) but the insurer's...
A female friend, in her first year of driving, had her car damaged in a works carpark by a male colleague. He accepted responsibility and it was agreed that it would be cheaper for both parties if her...
I live in Saudi Arabia. My car has been SORN'd and parked off the road. Recently it was moved to gain access to a sewage drain on the driveway. The following day an insured driver hit my un-insured car...
My husband bumped my Land Rover into a bin. The side door is dented and has a large scrape on. What would be cheaper, to claim on the insurance (I have nine years protected NCD) or pay for the repair independently?
My sister has put a £200 deposit on a £3990 2012 Hyundai i10 1.2 today. When phoning for an insurance quote, the call centre operative asked her if she had an outstanding claim on the car from 2014. She...
A driver reversed into my daughter's Land Rover Discovery 4 and confessed. Who has first right to repair the damage: the guilty driver, my daughter or her insurer?
A few months ago a woman stopped dead on a roundabout and I went in to the back of her car. I wasn't going fast and both cars were drivable afterwards. I had two kids in the back who were both fine. She...
My daughter received an email from her insurance company, but addressed to a different person. She deleted this thinking it was spam. She then received a letter saying she needed to reply to them urgently...
A friend of mine had a minor collision recently. It happened in near stationery traffic and he went into the back of a taxi. His car only had a scratch but the taxi received a dent. The driver and passenger...
I had a faulty clutch on my 2003 Vauxhall Vivaro. My local garage stripped the van and I supplied the clutch from a reputable dealer.The garage fitted the clutch and when it did not release they said it...