Replacement engine for four year old Volkswagen

I have a four year old Volkswagen people carrier bought brand new and serviced by Volkswagen. Recently it has been losing power and the dealer is charging £1000 to decide whether the engine needs replacing....

Goodwill payment after car takes year to be fixed

My 2011 Lotus Evora S has been in the main dealer now for over 11 months to fix a poor running problem. They have misdiagnosed the fault several times and the bill has now grown to £5000. The dealer now...

Should I expect the dealer to replace the clutch on an imported car?

I purchased an imported 1996 Nissan Skyline from a local import specialist,the car has 60,000 miles on the clock. I have had the car for 4 weeks and driven 400 miles. The clutch is slipping,the dealer...

Recommendations for dealers and brokers?

Which dealers/brokers would you recommend? I have asked carwow to quote and await their reply. Can you suggest others that would pay me to contact?

Lost service book

Several months ago I booked my Honda Civic Diesel ES in for a service at my local Honda dealership (which has full Service history - mostly Honda) and left my service book with them. When I went to collect...

Golf 1.4 TSI mismatch

I entered an agreement to purchase a new car in early June with a local Volkswagen dealer who had agreed to match the best price offered by a UK dealer via Carwow.co.uk for a Golf Match 1.4 TSI 125PS. This...

DSG gearbox problems

I have a SEAT Altea and the DSG 7 gear box completely failed (went from 4th to 1st). SEAT will not accept any responsibility even though the fault is not down to wear or tear. I have been quoted £6500...

Becker navigation in Mercedes B-Class

I have recently bought a 2012 Mercedes b18 which is wired for sat nav, I wish to purchase a used Becker sat nav and have spoken to both Syntner (main dealer) and Mercedes head office in Milton Keynes....

Admin fees - are they justified?

Some dealers are adding an extra fee to the purchase price of their vehicles. At least one of the car supermarkets add an extra £96 as a pre-delivery fee - apparently a "preparation" cost. When I asked...

Fiat 500X paint colour choice

I have decided to buy a Fiat 500X 1.4 after a test drive at my local fiat dealer. However before I order one I wanted to see what they looked like in red and also white. I emailed Fiat customer service...