Ask Honest John

Most recently answered claims questions
I wonder if you can help me. On 13th May, a black labrador dog suddenly leapt in front of my car, to chase another dog on the opposite side of the road .The dog was on a lead held by a young girl of about...
On Sunday February 1st 2009 my third-party insured Suzuki Baleno was written off by a Mercedes taxi sliding down a snow-covered hill out of control. The driver told me he was late to pick up his fare due...
I had a prang on the ice back in January this year. The fault was mine, since the other vehicle, an Audi, was stationary at the time of impact and it was I who lost control on a steep, slippery slope....
I would be very grateful for your advice with what I regard as an injustice with regard to the insurer’s manner of dealing with my daughter-in-law's car insurance. 8 weeks ago, her car was stolen from...
A few weeks ago my wife, when exiting a dual carriageway, 'nudged' a stationary car in front of her on the slip road. There was no visible damage to the other car, and the only damage to our car was a...
I would like to make everybody aware of the hassle that can evolve from accepting a credit hire car after an accident. My first advice is, don't. Mine was delivered a day later than asked for, came with...
The email from BK (Smack, the knife, 21 February 2009) prompted me to relate my experience of the all-too-common supermarket carpark shunt. When another party backed into my car, they freely admitted liability,...
Two weeks after buying a new Subaru Legacy I was rear-ended and sustained considerable damage. Norwich Union paid for the repair on behalf of the other driver. This involved the supply, spraying and fitting...
Just before Christmas, an old boy hit me whilst reversing out of his space at Waitrose. Whilst there was no damage to his vehicle, he has damaged my rear wheel arch. At the time he jumped out of his car...
Four weeks ago, my wife’s car was written off. It was parked in a disabled car park outside a hotel in Llandudno. When we woke in the morning a note was under the bedroom door asking us to go to the reception....