Most recently answered insurance claims questions

We have two insurance policies which are both in my wife's name as she has driven for a lot longer than me. Policy one is for a car with her as the main named driver and me as another which only does a...

I had a car accident and my insurance company are happy for me to not claim as long as the owner of a field the car ended up in confirms they have been compensated by me directly (the car knocked down...

A friend asked if someone with whom he had done a house and car swap, could drop off his car at my house. When the car arrived he had his wife and two teenage children with him. They needed to go to the...

My colleague has just been hit with an enormous bill to replace a cracked glass roof. When he read the small print of his policy, he's not covered for the rear screen either. Is that standard or just cost...

I was rear ended today by a gentlemen on a bicycle. I have reported this to my insurance company who tell me that I will have to pay the £500 excess as there is little to know chance of recovering this...

I was stationary at traffic lights when the vehicle in front of me went ahead and was waiting to turn right into a side road. I stayed stationary as I knew the lights would soon change and I wouldn’t want...

We were parked at a local theme park when our car’s tow bar was stolen. We have reported it to the police, but the theme park is refusing to cover the replacement costs as they say it has nothing to do...

Last July I was involved in an accident with a foreign-registered car. The claim is still ongoing and my company are very poor at communicating updates with progress painfully slow. I have provided all...

My car was recently damaged in an accident, it was rear ended by an articulated truck. The insurance company have agreed to repair the car using their own bodywork repair company. I have two worries. How...